General Manager Operations

4 - 9 Years
Bengaluru
Not Disclosed by Recruiter
Posted: 1 day agoOpenings: 1Job Applicants: 640+Job Views: 1879+

Job Description

GM will be the business owner of a portfolio of hotels and will work on the following along with theCentral OYO infrastructure:

P&L Management:

- Owning end to end profit and loss of the portfolio of hotels (2-7 hotels).
- Identifying ways to improve the revenue across verticals Room Revenue, F&B, MICE, Cafe, etc.
- Controlling end to end operations and costs across all the cost heads optimizing efficiency and
operations.

Vendor Management:

- Managing end-to-end vendors - Sourcing, commercial negotiations, performance management, etc.
for different verticals - Food and Beverage, - - -Manpower, Repair and Maintenance.

People Management:

- Leading multiple teams - Field Engineers, Trainers, Vendor Business Development.
- Planning hiring needs (including bench requirements), managing the capacity and planning for the
peak.
- Managing the performance objectively, coaching and engaging the team.
Would need to lead a team of Field Engineers, Trainers, General Managers, Vendor BDs, etc.

Problem Solving:

- Thinking on the feet and be self-driven in resolving problems in hand.

Data Orientation:

- Sound understanding of numbers and data Identifying trends, patterns, outliers and deep dive on
core issues.

- Optimising Guest Experience, Revenue and Operational Costs, working within a defined budget.

Stakeholder Management -

- Engaging with different stakeholders vendors, property owners, local and central cross-functional
teams to deliver the best operational excellence.
- Should have excellent communication and leadership skills to work in a dynamic environment.

Salary: Not Disclosed by Recruiter

Industry:Travel / Hotels / Restaurants / Airlines / Railways

Functional Area:Hotels, Restaurants

Role Category:Food & Beverage

Role:General Manager

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

OYO Rooms, Oravel Stays Private Limited

Launched in 2013, OYO is India's largest branded network of hotels. Its network currently spans over 200 Indian
cities including all major metros, regional commercial hubs, leisure destinations, and key pilgrimage towns. The
company's vision is to become the most preferred and trusted hotel brand in the world.
OYO has revolutionized the fragmented and legacy-driven budget hospitality space in India, by enabling
standardization (of services, amenities and in-room experience) and modernization of a labor-intensive business
(by creating and utilizing apps for inventory-management, room-service, revenue-management and CRM).
Through this, the company has succeeded in delivering predictable, affordable and available budget-room
accommodation to millions of travelers in India. A booking with OYO comes with the promise of a comfortable stay
supported by an air-conditioned room, flat screen television, complimentary breakfast, free Wi-Fi and 24x7 service

support. Guests can use the OYO App (7 MILLION downloads so far) to search and book rooms, request room-
service (food, beverages and laundry), book a cab and also search nearby restaurants. Hotel-owners partnering

with OYO see a significant increase in occupancy levels, get access to the world's first tablet-based property
management apps and become part of a brand that is recognized and loved by travelers nationwide.
OYO was founded by Ritesh Agarwal, the first resident Asian to be accepted to the Thiel Fellowship (started by
Paypal founder Peter Thiel). He recently featured in the Forbes 30 under 30 list in the global, Indian and Asian
edition under the Consumer Tech category. OYO is backed by the world's leading investors including the Softbank
Group, Lightspeed Venture Partners India, Sequoia Capital and Greenoaks Capital. In August 2015, it was
identified as among the "50 next start-up unicorns" by New York Times. It has also received acclaim and accolades
such as Startup of the Year Express IT Award, Quest Experience Award for Best Use of Social Media for CX
Improvement, NDTV Dream Chaser of the Year, Lufthansa ET Now Runway to Success Award, TIE Lumis
Business Excellence Award and India International Travel Mart Award. Ritesh received the Business World Young
Entrepreneur Award in 2015. He recently featured in the Forbes 30 under 30 list (Global, India, Asia) under the
Consumer Tech category.
View Contact Details+

Recruiter Name:Ritesh

Contact Company:OYO Rooms, Oravel Stays Private Limited

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