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Genpact Inviting Applications For Semi Technical Voice Executives

0 - 3 Years

Gurgaon

Not Disclosed by Recruiter

Openings: 1Posted: 27 days agoJob Applicants: 76Job Views: 662
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Job Description

Roles and responsibilities 

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Genpact Mega Walk In for Semi-Technical voice support.

Work Location
: Gurgaon

Work timings : Rotational shifts

Inviting Applications For Semi Technical Support Executives


Walk-in Date :- 22nd June 2019 (Saturday)

Contact Person : Prerna : 9315920423

Interview timings - 11am to 2pm

Interview location :

Genpact, 22B, Sec-18,Udyog Vihar, Gurgaon

Landmark : Near Airtel

Nearest Metro Station : Iffco Chowk & MG Road Metro Station

Please mention " Hr Prerna " Name on top of the resume and directly walk-in at the venue

Qualifications : BTECH / BE / BCA /MCA / BSC (IT)

Job Responsibility :

You will be responsible for troubleshooting technical issues related to electronic products and home appliances and provide solution for the same.
Role will involve providing support to end users through calls and emails.
Your role will involve providing quality services and resolve concerns efficiently and proficiently.
Candidate must have excellent communication skills and should be able to utilize soft skills to retain and delight customers.

Qualifications :

Minimum qualifications :
Freshers are eligible
Any graduate degree or equivalent with a strong academic record

Preferred qualifications
:
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
Must be able to work on a flexible schedule (including weekend shift )
Strong attention to detail.

Documents to be carried for Interview

2 UPDATED COPIES OF RESUME
ORIGINAL AADHAR AND PAN CARD IS MANDATORY
2 XEROX COPIES OF ID PROOF
2 PASSPORT SIZE PHOTOGRAPHS


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube



Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time

Desired Candidate Profile


Education:UG -B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization

Company Profile

GENPACT India Private Limited
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi. For additional information, visit www.genpact.com. Follow Genpact on LinkedIn, Twitter, YouTube, and Facebook.
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Contact Details

Recruiter Name:rajeev

Contact Company:GENPACT India Private Limited

Email :prerna.sehgal@genpact.com

Reference Id:pre_tech

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