Roles and responsibilities
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Genpact Mega Walk In for Semi-Technical voice support.
: Gurgaon Work timings
: Rotational shifts
Inviting Applications For Semi Technical Support Executives Walk-in Date
:- 22nd June 2019 (Saturday) Contact Person
: Prerna : 9315920423 Interview timings
- 11am to 2pm Interview location
Genpact, 22B, Sec-18,Udyog Vihar, Gurgaon
Landmark : Near Airtel
Nearest Metro Station : Iffco Chowk & MG Road Metro Station Please mention " Hr Prerna " Name on top of the resume and directly walk-in at the venue Qualifications
: BTECH / BE / BCA /MCA / BSC (IT)
Job Responsibility :
You will be responsible for troubleshooting technical issues related to electronic products and home appliances and provide solution for the same.
Role will involve providing support to end users through calls and emails.
Your role will involve providing quality services and resolve concerns efficiently and proficiently.
Candidate must have excellent communication skills and should be able to utilize soft skills to retain and delight customers.
Minimum qualifications :
Freshers are eligible
Any graduate degree or equivalent with a strong academic record
Preferred qualifications :
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
Must be able to work on a flexible schedule (including weekend shift )
Strong attention to detail.
Documents to be carried for Interview
2 UPDATED COPIES OF RESUME
ORIGINAL AADHAR AND PAN CARD IS MANDATORY
2 XEROX COPIES OF ID PROOF
2 PASSPORT SIZE PHOTOGRAPHS
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube
Salary: Not Disclosed by Recruiter
/ Call Centre
Functional Area: ITES
, Customer Service
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time