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Genpact Mega Walk in Drive For Malayalam Language On 11th & 13th Jan

0 - 2 Years

Hyderabad

Not Disclosed by Recruiter

Openings: 1Posted: 16 days agoJob Applicants: 66Job Views: 837
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Job Description


With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. 

Genpact Mega Walk in Drive for Malayalam Language  On 11th & 13th January 
       
Work Location: 
  Hyderabad 

Inviting applications for the role of PA, Customer Service

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications
 

Walk-in Date:  11th & 13th January (Saturday & Monday )  


Contact Person:  Surya :  9848350088  

 

Interview timings- 11am to 2pm


Interview location:

 

Genpact, 14-45, IDA Uppal Opp. NGRI Habsiguda, Hyderabad

 

 

Nearest Metro Station: NGRI Metro Station


Shifts: 24*7

Please Mention Surya on the Resume And walk in Directly to the Venue 

Responsibilities : 

  • Respond to customer inquiries and problem escalations
  • Maintain a thorough understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment

Qualifications : 

Minimum qualifications : 

  • Any graduate can apply.
  • Candidates Fluent In Malayalam  
  • Freshers are eligible
Preferred qualifications : 
  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent.
Documents to be carried: 

2 UPDATED COPIES OF RESUME
ORIGINAL AADHAR And PAN CARD IS MANDATORY
2 XEROX COPIES OF ID PROOF
2 PASSPORT SIZE PHOTOGRAPHS
LAST 3 MONTHS PAY SLIPS ( IF ANY )

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube

Perks and Benefits 

Incentives + One way cab Facility + Yearly Bonus

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Full Time, Permanent

Company Profile

GENPACT India Private Limited
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi. For additional information, visit www.genpact.com. Follow Genpact on LinkedIn, Twitter, YouTube, and Facebook.
View Contact Details+
Contact Details

Recruiter Name:Surya

Contact Company:GENPACT India Private Limited

Telephone:9848350088

Email :suryakiran.sl@genpact.com

Reference Id:mal _ Cs

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