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Genpact Mega Walk-in For International Voice Process

0 - 5 Years

Hyderabad

Not Disclosed by Recruiter

Openings: 100Posted: 17 days agoJob Applicants: 1976+Job Views: 6623+
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Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Genpact Mega Walk in Drive for Customer Service 

Work Location: Hafeezpet Genpact


Inviting applications for the role of Process associate and process developer.

Walk-in Date: 29th November 19
Walk-in Timings: 10AM to 2PM.

Contact Person: Sumana -8217008472

Interview location:


Genpact Hafeezpet ,Near Kondapur ,HYD. Land mark-Opposite to Green Bawarchi.

Please mention HR Sumana as reference on top of the resume

Responsibilities
  • Critically analyze the claim file & the received demand package to identify any pendency
  • Communicate with 3rd parties to negotiate on the settlement amount
  • Liaison with internal Claims partners to further investigate on the claim file
  • Answer incoming telephone calls from third parties in relation to the demands sent by them
  • Process reverse subrogation payments
  • Ensure that assigned targets in accordance with SLA metrics are met
  • Ensure that quality of transactions is in compliance with pre-defined parameters laid down by SLA metrics
  • Provide relevant process reports on a timely basis
  • Ensure adherence to established attendance schedules & company policies and procedures.
Qualifications

Minimum qualifications

Any graduate 
Graduates with backlogs and pursuing candidates through distance also eligible
Strong Communication Skills (verbal and written)

Preferred qualifications

Good customer handling skills
Good communications skills
High Energy level

Documents to be carried:

2 UPDATED COPIES OF RESUME
ORIGINAL AADHAR And PAN CARD IS MANDATORY
2 XEROX COPIES OF ID PROOF
2 PASSPORT SIZE PHOTOGRAPHS
LAST 3 MONTHS PAY SLIPS ( IF ANY )

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube

Perks and Benefits 

Incentives+bonus

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Full Time, Permanent

Company Profile

GENPACT India Private Limited
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi. For additional information, visit www.genpact.com. Follow Genpact on LinkedIn, Twitter, YouTube, and Facebook.
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Contact Details

Recruiter Name:Sumana

Contact Company:GENPACT India Private Limited

Telephone:8217008472

Email :sai.sumana@genpact.com

Reference Id:Sumana

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