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HCL Tech | Hiring for Linux Admin- 28th Apr Saturday - Bangalore

5 - 10 YearsBengaluru

INR 5,00,000 - 13,00,000 P.A.Posted: 29 days agoJob Applicants: 820Job Views: 1191
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Job Description

To resolve tickets/escalations/incidents, through root cause analysis, in adherence to SLA, quality, process & security standards to ensure positive customer feedback and value creation.
(1) To adhere to quality standards, regulatory requirements and company policies
(2) To provide support for on call escalations and doing incident & problem management
(3) To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team
(4) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
(5) Work on value adding activities such Knowledge base update & management, Training fresher coaching analysts & conducting interviews/participation in hiring drives
(6) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

Interested candidates can share your profile with specific details ,
Name :
Total Exp :
Relevant Exp in UNIX - LINUX:
Current CTC :
Expected CTC:
Notice Period :
Current Location:
Alternate email id :
Alternate contact No. :
Do you have Adhaar card (Y/ N ):
F2F Availability on 28th Apr 2018 ( Saturday) (Y/ N ) :

Salary: INR 5,00,000 - 13,00,000 P.A.
Industry: IT-Software / Software Services
Functional Area: IT Software - Application Programming, Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: System Administrator
Employment Type: Permanent Job, Full Time

Company Profile

HCL Technologies Limited
HCL Technologies Limited is an Indian multinational IT services company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL ventured into the software services business. HCL Technologies offers services including IT consulting, enterprise transformation, remote infrastructure management, engineering and R&D, and business process outsourcing. HCL also provides services such as DRYiCE, Cybersecurity and Digital & Analytics.
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Contact Details

Recruiter Name:Not Provided

Contact Company:HCL Technologies Limited


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