We are looking for a highly talented and experienced Operations Head.
- Review and where required introduce new detailed processes covering all areas of operations of the company covering inside sales, branch ops. HR, accounts, transaction management, IT, sales, marketing and operational aspects of any other activity in the company
- Review actual implementation of all operational processes; gap analysis and time bound program to attain high degree of operational efficiencies
- Review and where required introduce new productivity benchmarks for every activity / position
- Review and where required introduce new performance review process against benchmarks to ensure business and revenue targets are well supported by operational efficiencies
- Create training manuals, oversee training sessions and create metrics to track training efficiency
- Conduct as required daily/weekly and monthly performance review covering all operations to achieve maximum productivity from each position
- Monitor and control all debtors, creditors, tax liabilities etc. to safeguard the company from any financial and reputational losses
- Achieve full control over reconciliation of various accounting heads
- Achieve full control over card funding ops and ensure balances on cards are always reconciled
- Review and where required introduce new MIS and analytical tools
- Identify repetitious work that can be automated and create tech enabled processes to improve efficiency
- Track sales effectiveness and constantly optimize efficiency/ revenue output from sales staff
Required Candidate profileQualifications:
Salary: Not Disclosed by Recruiter
Industry: Banking, Financial Services, Broking
Role Category:Senior Management
Employment Type: Full Time, Permanent
UG: Any Graduate - Any Specialization
PG:Any Postgraduate - Any Specialization
Doctorate:Doctorate Not Required
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