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Hiring AR Caller For US Healthcare Process for Chennai

1 - 6 yrs
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Not Disclosed by Recruiter Openings: 24 Posted 14 days ago Job Applicants: 70 Job Views: 275

Job Description

 
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    Please find the below JD for permanent role and share your most updated resume:

    Job Title: Customer Care Executive
    Client: NTT data
    Location: Chennai DLF IT SEZ Park



    Job Description:
    They require Accounts Receivable Calling experience voice profiles in U.S healthcare BPO /Medical billing domain, wherein their daily deliverables involves placing calls to Insurance companies to check on denied health insurance claims.
    would be dealing with insurance companies for denied claims.
    would work for the hospitals...
    would call up on behalf of the hospitals (outbound process)
    Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
    Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
    Analyzing medical insurance claims for quality assurance
    Resolving moderately routine questions following pre-established guidelines
    Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
    Requirements for this role include:
    Ability to work regularly scheduled shifts from Monday-Friday 18:00pm to 4:00am IST.
    University degree or equivalent that required 3+ years of formal studies of the English language.
    1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
    1+ years of experience in a service-oriented role where you had to correspond over the phone with customers who spoke English.
    *** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement

    Mail your cv : ritu.agnihotri@nlbservices.com or call me on 
    8929326222

Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG: Any Graduate - Any Specialization

PG:Any Postgraduate - Any Specialization

Company Profile:

NLB SERVICES PRIVATE LIMITED

NTT DATA
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Job Posted by

kunwarjeet singh Recruitment Consultant NLB SERVICES PRIVATE LIMITED

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