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Hiring Customer Experience Executive for Inorbit Hyderabad !!!

1 - 6 YearsHyderabad

Not Disclosed by RecruiterPosted: 22 days agoJob Applicants: 414Job Views: 1461
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Job Description

KEY ROLES & RESPONSIBILITIES:

  • This position acts as an interface between the mall management and the internal & external customers.
  • In-charge & supervision of Information Desk, Food Court, Car Parking, Security, House Keeping, Maintenance etc.
  • Shall devise systems and procedures to ensure customers delight.
  • Introduce measures & facilities in the mall to improve customer experience. 
  • Dealing with issues and responding to complaints & grievances.


Salary: Not Disclosed by Recruiter
Industry: Retail / Wholesale
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Operations
Role: Operations Manager
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

KEY SKILLS:

  • Strong customer service orientation. 
  • Should be a team player with good communication and negotiation skills. 



Company Profile

Inorbit Malls
Inorbit Malls (India) Private Limited is a subsidiary of the K. Raheja Corporation who are pioneers in Real Estate development and Retail management in India. Inorbit Malls pioneered the mall culture in India, when it opened its first mall to the public in early 2004 in Malad, Mumbai. Inorbit Malls today has a national presence with 5 operating Malls covering over 31 lac sqft , employing over 250 direct employees and several thousands of indirect staff , 350 key retail brand partners and over 35 lac monthly footfalls. Current operational malls are present in major metros viz. Mumbai - Malad and Vashi, Vadodara , Bengaluru and Hyderabad.

Inorbit Malls have a universal class and appeal; it seeks to provide a one-stop destination for fashion, influence lifestyles, provides for food and entertainment and has something for all age groups in all walks of life. Inorbit Malls has acclaimed, international standards in facility management and customer service. Over the years Inorbit has developed great expertise in mall development and management in the Indian market. Inorbit's expertise ranges from locating properties, construction, designing, planning and managing large format retail environments to international standards.

Inorbit today is poised to grow and set benchmarks for mall excellence through its Greenfield and Inorganic projects throughout India. Inorbit's Mission is to "Create evolving social environment offering joyous experiences".
Inorbit cherishes to be an integral part of all Indian consumers living.

Being a 'Great Place to work Certified' and as a part of our investment in human management quality we are keen to engage with and prospectively explore getting on board very talented, senior and capable owner-managers who feel motivated to contribute to this growth saga.
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Contact Details

Recruiter Name:Mansi Momaya

Contact Company:Inorbit Malls

Website:http://www.inorbit.in

Walkin Interview

25 Jun - 26 Jun 12 PM

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