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Hiring Customer Support Executive(e-chat,e-mails,calls)

0 - 0 yrs
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Best in Industry Openings: 2 Posted 17 days ago Job Applicants: 137 Job Views: 319

Job Description

 
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    Roles & Responsibilities: 
    • Resolving customer issues over email , e-chat, calls etc.
    • Resolving game based queries, balance check, tool surveillance etc.
    • Ensuring customer satisfaction
    • Troubleshooting / customer service skills/ Reporting.
    • Interested candidates directly walk-in to our office address for personal interview.


Salary: Best in Industry

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Skills Required:
    • Good English communication writing skills.
    • Work in 24/7 environment including different shifts during day & night. Mostly Night shifts.
    • Computer literate.
    • Candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.
Company Profile:

GlobalStep Services Pvt Ltd

GlobalStep is a world leader in risk management and mitigation in the development, production, and maintenance of video games throughout their lifecycle. The company provides quality assurance, localization, live operations support, data analytics, test automation and consulting services to its global customer base ranging from small and medium-sized enterprises to Fortune 100 companies. In addition to its head office in Dallas, GlobalStep has regional offices in North America, Europe, and Asia
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