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Hiring for Business Excellence( Digital Services- Digital Marketing/so

Placewell Consultants
12 - 22 yrs
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Not Disclosed by Recruiter Posted 21 days ago Job Applicants: 195 Job Views: 475

Job Description

 
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    Hiring for Business Excellence( Digital Services- Digital Marketing/Social Media Marketing/Web/Content) Role

    Company- MNC(BPO set up)

    Role- Executive(AVP,VP)

    Requirements:
    Excellent communication skills
    Black Belt / Master Black Belt certified mandatory
    Experience in Robotics Automations / Artificial Intelligence / machine Learning - mandatory
    Hands on experience in managing end to end process improvements / business transformations / Lean projects
    Domain experience in digital Services process ( Digital Marketing, Social Media Marketing, Digital Content & Creative)
    BPO / Marking Services experience.

    Qualifications
    Post Graduate/MBA

    Experience
    6-9 years of relevant experience
    12+ yrs of minimum overall experience

    Eligibility Criteria
    Six Sigma Master Black Belt with good knowledge of Lean & six sigma practices
    Strong Knowledge of Quality Principles and Techniques essential
    Experience on RPA/ AI and analytics
    Needs to have worked in a BPO Operational Excellence (or similar) function /operations
    Certification in Lean and other quality practices added advantage
    Strong ability to influence


    Job Discription
    1. Drive Improvement projects on processes to improve
    a. Productivity
    b. Improve SLA performance
    2. Be responsible for the Operatioinal excellence Framework for one/multiple deals or a towers/Site
    3. Interact with client/ internal stakeholders to drive and influence improvement objectives
    4. lead global projects in OE
    5. People manager for a team
    6. Acts as a mentor to Six Sigma and Lean projects for his influence
    7. Drive automation in the process
    8. Drive cost reduction projects


    Please reach me out in below mentioned details:

    All references are welcome!!!

    Thanks & Regards

    Saumya Pandey
    8800966133
    saumya.p@placewell.com
    Recruitment Executive
    Placewell Consultants

Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Operations

Role:Operations Manager

Employment Type: Permanent Job, Full Time

Keyskills

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Company Profile:

Placewell Consultants

MNC
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