Hiring For Technical Writer | Crmnext | Noida

Develop and maintain product related help/documentation by adhering to guidelines/direction and deadlines established by project lead and defined by release schedule. The documentation can include but is not limited to:

Requirements for new developments

User Manuals

Release Notes/Release Instructions

Online and Embedded Help

Support Training initiatives and provide technical writing support (i.e., Training Workbooks, Instructors Guides, Quick Reference Cards, Presentations, etc.) by adhering to guidelines/direction and deadlines established by training lead and defined by release schedule.

Conduct testing of pre-release candidates according to release schedule. Identify defects and document applicable information related to defect.

Support Product Management initiatives and provide technical writing support (i.e., maintaining product management intranet page including: reports, enhancement descriptions, specifications, meeting minutes, etc.) on an as needed basis.

Support Implementation initiatives and provide technical writing support (i.e., Getting Started Guides, Implementation Materials, etc.) on an as needed basis.

Maintain intimate familiarity with products and their functionality.

Provide internal product reference.

Leadership and Working with Others:

They will also need to collaborate with a wide range of people from across the organization that is in the different department, especially with:

Technical Writers

Consultants

Product Managers

Business Analysts

Technical Leads

QA Engineers

Skills & Knowledge :

Must have in minimum a BE/B.Tech/B.Sc + MCA/BCA + MCA degree, with a Technical Communications, English, Journalism, Education, or Training focus preferred

3-5 years of technical writing experience for software products

Knowledge of printing industry is preferred but not required

Portfolio that shows previous work or demonstrates writing ability

Ability to write documentation that adheres to specific style standards

Able to work independently within guidelines provided

Experience working with Agile/Scrum teams a plus

Ability to plan, structure and write user guides and help systems with minimal guidance in a fast-paced environment

Excellent communication, writing, editing, and project management skills

Experience of working in teams of technical writers/communicators

Great organizational and interpersonal skills

Willingness to learn and work with unfamiliar tools

Attention to detail

Ability to work under tight deadlines

Ability to multi-task

Ability to deal effectively with a diversity of individuals

Authoring Tools :

Microsoft Office

RoboHelp, Madcap flare or similar authoring tools