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IT Logistics Tech - Hyderabad

Milestone Technologies, Inc.
2 - 3 yrs
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Not Disclosed by Recruiter Posted 51 days ago Job Applicants: Less than 10 Job Views: 42

Job Description

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    IT Logistics Technician - Hyderabad

    Reporting to the Supply Chain Lead and working closely with the on- site helpdesk to ensure all hardware issues are resolved. The candidate must show good customer service skills and preferably will have extensive experience in Inventory management.

    ResponsibilitiesWorking closely with the on- site helpdesk to ensure all hardware issues are resolved including Hardware repairs, preventative maintenance, recalls & Warranty management;

    Monitor, update and maintain task queues on a regular basis;

    Ensure all SLAs are met;

    Deployment of desktops, laptops, phones (mobile & Desk) & monitors;

    Assigning access points

    Imaging new desktops & Laptops;

    Assist with Desk moves;

    Liaising daily with Inventory teams in various countries;

    Doing regular inventory counts and maintaining inventory accuracy at all times

    Asset tag auditing and management;

    Receiving new hardware (inbound stock);

    Asset tagging of equipment;

    Restock of IT cabinets and vending machines

    Manage IT store room space and imaging stations;

    Coordinate shipping to APAC & Global locations

    Manage e- waste solution & donation requests

    Collection of IT equipment from employees (Terminations, Upgrades etc.)

    Any other projects assigned by management Accountabilities:

    e- waste, donation computers

    Noobs/ Imaging - n00b co- ordination, n00b hardware provisioning, computer imaging tasks.

    Laptop and mobile device repair Supply Depot - daily checking/ re- stocking of all Supply depots in Hyderabad.

    Cleaning and maintaining deployment and IT store rooms in Singapore

    Receiving IT hardware from other Facebook locations, IT Asset Audits,

    Reverse Logistics: Collecting equipment from termed users in Hyderabad, legal hold and general returns.

    Deployment - new hire desk setup, ad- hoc desk moves, hotel desks.

    Conducting monthly Cycle counts

    Cleaning and maintaining deployment in IT store rooms

    Special projects

    Qualifications Experience:

    2- 3 Years previous experience in a fast moving logistics environment.

    Some IT experience would be an advantage.

    Experience in improving inventory/ logistics processes


    Quality customer service and communication skills

    Driven, shows initiative and has a good eye for details

    High level of responsibility and fast learner

Salary: Not Disclosed by Recruiter

Industry: IT-Software / Software Services

Functional Area: IT Software - Application Programming , Maintenance

Role Category:Programming & Design

Role:Software Developer

Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Please refer to the Job description above


UG: B.Tech/B.E.

PG:Post Graduation Not Required

Company Profile:

Milestone Technologies, Inc.

Milestone approaches Managed IT Services as a way to bridge the gap between people and technology. We have a passion for problem solving, and we believe that outsourcing IT can transform the way businesses use technology. In turn, employees can focus on their core competencies and work on projects that they are passionate about. Our managed services reduce costs, increase efficiency, and allow enterprises to use technology as it is meant to be used??as a tool for innovation.
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