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Information Technology Manager

8 - 12 yrs
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Not Disclosed by Recruiter Posted 15 days ago Job Applicants: 1050 Job Views: 814

Job Description

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    Information Technology Manager - Nariman Point

    Job Responsibilities:
    Enable consistent & efficient IT service delivery that meets the expectations and needs of business by owning the accountability of IT function for Mumbai region.
    Effective support operations of IT Applications & IT Infrastructure systems for achieving business goals and in alignment with defined IT service standards.
    Manage the IT staff for hands and feet support services to Mumbai region.

    Information Technology Manager Job Duties:
    Provide leadership for delivery of 24/7 service operations and security compliance
    Manage the information technology staff results by communicating job expectations including
    Planning, monitoring, and appraising job results;
    Coaching, counselling, and disciplining employees;
    Initiating, coordinating, and enforcing systems, policies, and procedures.
    Maintain a safe and secure work environment; in-line with the Firms Information Security guidelines
    Conduct customer satisfaction surveys and service reviews; develop and execute Service Improvement Plan based on customer satisfaction surveys
    Develop and maintain IT asset register, and adherence to asset labelling and handling guidelines
    Establish service partner ecosystem and perform periodic service performance reviews against Service Level Agreement (SLA)
    Work with IT leadership team to recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems, evaluating trends and anticipating Business requirements
    Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective action
    Maintain quality service by establishing and enforcing organization standards
    Contribute to national strategic technology initiatives to build and maintain key elements of the firms enterprise infrastructure and associated project portfolio
    Provide advisory on emerging infrastructure, services and technologies that improves the efficiency or capabilities of the firms technology infrastructure

    Information Technology Manager Skills:
    Insight into legal / professional services industry's business environment and IT trends
    Knowledge of emerging technologies/ infrastructure/ business applications
    Knowledge of IT architecture, landscapes, and integration
    Understanding of ITIL / MOF / or any other IT Operations related industry standard

    Ability to communicate at all levels with clarity, timeliness and appropriateness to achieve a positive outcome
    Professional presentation and communication skills (written and verbal) in order to interact effectively with Management, , Partners and Associates
    Leading by example
    Orientation towards system and process implementations
    Focus on continuous improvement
    Team and Relationship Management

Salary: Not Disclosed by Recruiter

Industry: Legal

Functional Area: IT Software - Application Programming , Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing


Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Any Engineering Degree B.E | B.Tech


UG: B.Tech/B.E. - Any Specialization

PG:Any Postgraduate - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

Career Management Services

Leading Client Of Career Management Services
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Job Posted by

Rajesh Pawar Executive Director Career Management Services - CMS Mumbai


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