A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Youll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.
Our Information Technology Quality team manages Information Technology operational processes, including configurations, change management, and incident management and provides oversight to third party suppliers that deliver services for Information Technology operations.
As a Senior Associate, youll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
Proactively assist in the management of several clients, while reporting to Managers and above
Train and lead staff
Establish effective working relationships directly with clients
Contribute to the development of your own and teams technical acumen
Keep up to date with local and national business and economic issues
Be actively involved in business development activities to help identify and research opportunities on new/existing clients
Continue to develop internal relationships and your PwC brand
Roles and Responsibilities:
Well versed in CMMIver1.3 Level 5 standard and been part of CMMi certification journey
a. Conduct Gap analysis, define, establish, implement and close process gaps
b. Measure core metrics and train the project teams on CMMi Level 5 process objectives and its importance from business perspective
c. Proficient in data analysis tools like Minitab, Crystal ball etc.
Skilled in identification of Quality Process Performance Objectives and Sub Process metrics and predictive modelling using Statistical Techniques - Control Chart, Regression Analysis, ANOVA, Hypothesis testing, Fishbone analysis etc.
Be the Agile coach to facilitate and manage the projects following AGILE methodology
a. Tailor the project process to ensure acceptance from project teams and client.
b. Ensure the project follows the Agile methodology and its practices by measuring the Agile specific metrics and report to management on identified business risks and issues.
Establish Dashboards and reports at organization level
a. Publish project, program and organization level metrics dashboard and review with the management, customer group and stakeholders and take key decisions for project/program level goal setting.
Conduct various audits like Internal Audit, Work Product Audit, Configuration Audit and Review of Project specific artifacts on a periodic basis
a. Identify process and business risk and proposing the solution to mitigate them
b. Ensuring and facilitating for the code quality using tools such CAST, Coverity, Q Analysis, Checkstyle etc.
Project Quality Status Reporting to the Quality & the Delivery Department in terms of Quality, Cost and Delivery parameters.
Facilitation of cross functional task force teams for process improvements like size estimation, effort estimation, defect prediction, Causal analysis etc.
Integrate and harmonize the engagement/client processes with SDC processes for a business unit in order to help the Project and engagement team in their project planning and execution work to meet business expectation
1. Efficient Team Leader & Player, combining communication, interpersonal & problem solving skills with analytical, decision making and leadership capabilities to enhance organizational objectives
2. High quality organizational and facilitation skills
3. Worked as focal point and leader to quality related programs and other international forums on CMMi, Agile, Project management skills etc.
4. Outstanding communication and presentation abilities
5. Strong interpersonal, collaboration and leadership skills
6. Proven ability to build, motivate and drive a team to success
7. Must be a go-getter
8. B. Tech. / B.E. / MCA / MSc / MS in computer science, engineering or relevant field.
9. Degree/Diploma in Quality management courses (Good to Have as an additional qualification)
1. Certified Scrum Master (CSM)
2. Certified Software Quality Analyst (CSQA)
3. Green Belt in Six Sigma (Good to Have)
4. Certified Internal Auditor on CMMiL5 and ISO Standards
5. Participated as ATM for a CMMi assessment (Good to Have)
Experience with a premier IT Organization, preferably with SQA and SEPG background for development
and Service delivery projects.
Salary: Not Disclosed by Recruiter
/ Software Services
Functional Area: IT Software - QA & Testing
Role Category: System Design/Implementation/ERP/CRM
Role: Functional Outside Consultant
Employment Type: Permanent Job, Full Time