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Infosys Bpm-hiring For TSO Senior Technology Support Executive-pune

1 - 4 yrs

Time and Venue

11th April , 10 AM onwards

45-B Wing, Kapila Towers, Behind Dr. Batra, Ambedkar road near Pune RTO & Railway Station, Pune 411001

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Not Disclosed by Recruiter Posted 14 days ago Job Applicants: 87 Job Views: 447

Job Description

 
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    INFOSYS BPM-HIRING FOR TSO SENIOR TECHNOLOGY SUPPORT EXECUTIVE-PUNE

    INTERVIEW DATE: 11-April-2019(Thursday)
    INTERVIEW TIMING: 10AM to 2PM
    INTERVIEW VENUE DETAILS: 45-B Wing, Kapila Towers, Behind Dr. Batra,
    Ambedkar road near Pune RTO & Railway Station,
    Pune 411001

    CONTACT PERSON:
    Neha 

    Referred By: Roshni 

    JOB DESCRIPTION:

    -Knowledge of ITIL Framework
    - Service Request and Incident Management
    - Ticketing tool Service Now
    - Good Communication skills
    - Exposure to Global Client (US, UK, Aus, Singapore)
    - Basic Technical troubleshooting including Desktop, Outlook, MS Office suite, Networking, etc
    - Good analytical skills
    - Problem solving
    - ITIL Certified
    - Knowledge of Excel
    - Previous experience in Voice based technical support
    - MFA (Multi-Factor Authentication)
    - Office 365

    DOMAIN: Voice Process
    SHIFTS: Night Shifts/Rotational Shifts
    QUALIFICATION: Any Graduate
    EXPERIENCE: 1 to 4 Years of Experience

    The candidate should carry below mentioned documents in Original
    :
    10Th, 12Th, Graduation and Post-Graduation (Mark Sheet and Certificate).
    2 Color Passport Size Photographs.
    ID Proof Pan Card, Driving License, Voters ID, Ration Card, Bank Passbook with Photograph (Nationalized Bank) and Passport.
    Previous Employer Relieving Letter or Experience Letter. (If Any)
    Current Employer Appointment Letter and Salary Slips (Last 2 - 3 Months) (If any)

    Thanks and Regards,
    Roshni
    Talent Acquisition-India |INFY HR


Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG: Any Graduate - Any Specialization

PG:Any Postgraduate - Any Specialization

Company Profile:

Infosys BPM Limited

Infosys BPO, the Business Process Outsourcing subsidiary of Infosys Limited (NYSE: INFY), today announced that the company has received the approval of the Ministry of Corporate Affairs, Government of India to change its name to Infosys BPM Limited. The new name is effective immediately, and will be implemented across the company's services.

The new name is a reflection of the paradigm shift in the nature of services that the company now offers through its holistic approach of end-to-end transformative BPM (Business Process Management). The scope and complexity of business processing work and the expectations of clients have changed significantly over the past few years as clients expect transformative value much beyond arbitrage through outsourcing and offshoring.
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Walkin Interview

11th April 10 AM
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