Instructional Designer

5 - 10 Years
Not Disclosed by RecruiterPosted 12 days agoJob Applicants: 22Job Views: 60

Job Description

We are looking for Instructional Designer for Training Team.

The Training team is a nimble and highly efficient group within Zuora responsible for delivering product training to our customers , partners and employees. We re collaborative (but still expect each other to own our respective projects) ; passionate about learning (but realize we must balance time - to - market with perfection) ; open to giving and receiving honest feedback (but are always kind) so that , in the end , we deliver the highest quality product.

In late 2016 , we launched paid subscription access to Zuora University and now we re looking for an Instructional Designer with a programming / coding background (who ideally has experience with data mapping and migration) to be based in Chennai office and join our growing team in India.


The Instructional Designer for Zuora University develops training for Developers and Solution Architects , partnering with subject matter experts and visual designers to create courseware from the ground up .


Design , develop and deliver high - quality , engaging , innovative training

Conduct audience , needs , and task analysis

Partner with subject matter experts to gather course content , confirm content accuracy and beta test courses created

Outline course objectives and design course structure

Script e - learning courses and create ILT course materials (PPTs , facilitator guides)

Create assessments to check comprehension

Partner with visual designers to turn scripts into e - learning courses

Manage course development from inception to completion (i.e. , release to users)

Deliver training if / when needed

Update course content to reflect product releases and based on learner feedback

Stay abreast of industry trends and technologies and apply as relevant

Required Experience

5+ years in instructional design

3+ years experience in programming / coding (+ a keen interest in programming languages)

Demonstrated proficiency with instructional design tools (training plans , content scripts , design documents , storyboards)

Experience using a Learning Management System (LMS)

BA degree in instructional design or related field

Required Skills

Must be able to

Simplify complex concepts and processes for learners , making them clear & understandable

Mange projects , prioritize , multi - task , asses risk and develop mitigations

Build strong relationships and collaborate across functions and levels

Apply current industry research and trends , driving best practices within instructional design and delivery

Meet deadlines in a fast - paced , rapidly - changing environment

Take initiative , be self - directed and flexible; tolerate ambiguity and collaborate

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time


Desired Candidate Profile



PG:Post Graduation Not Required

Company Profile


Zuora, Inc
View Contact Details+

Recruiter Name:HR

Contact Company:Zuora

Reference Id:1402747