Italian Language Expert – Telecom Brand in Gurgaon & Bangalore

1 - 4 Years
Bengaluru, Gurgaon
INR 7,00,000 - 7,50,000 P.A. As Per Industry NormsOpenings: 2Posted 5 days agoJob Applicants: 15Job Views: 126

Job Description

  1. Providing Incident support on customer tickets to account Managers and work with support teams 
  2. Handling Customer calls in Italian and English language
  3. Manage emails from Internal and External customers in Italian and English language, within defined SLAs.
  4. Regular communication with customers on the progress of their tickets.
  5. End to end ownership of the resolution and communication for customer tickets by having strong interlock with support teams.

Salary: INR 7,00,000 - 7,50,000 P.A. As Per Industry Norms

Industry:Telecom/ ISP

Functional Area:Analytics & Business Intelligence

Role Category:Analytics & BI

Role:Business Analyst

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

  1. Notice Period : 60 Day max not more than this
  2. B2 certified or Italian graduate
  3. No teaching background
  4. Italian Experience

Education-

UG:Diploma - Any Specialization, Vocational Course

Company Profile

Athena Consultancy Services

Leading Telecom Brand
View Contact Details+

Recruiter Name:Rukmani Karakoti

Contact Company:Athena Consultancy Services

Telephone:9971996510

Email :rukmani@bharatjobs.com

Reference Id:ITA/704

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