A brief about the role:
About Line of Business: GFIC Global Finance Information Center is the Line of Business which is the Captive division of Oracle which takes care of the Entire Order to Cash function for Oracle Hardware and Software products. There are many processes with GFIC OA (Order Administration), PA (Project Accounting), AR (Accounts Receivables), AP (Accounts Payable), CDM (Customer Data Management), Stock, Collections and many other Sub processes
Understanding on Order to Cash
1) Contract Management This Team helps in Signing up Legal Agreements with the Customer post the customer agreeing to Buy product from Oracle
2) Customer Agreements This team helps in Creating Customer details and records and Reporting / Non Revenue Orders
3) OA (Order Administration) This Books the Order of the Customer
4) AR This Team raises the Invoices and send them to the customer
5) Collections This Team follows-up on the invoices and get the payment from the customer
Location : Bangalore
Position: Japanese Language Expert
Comprehends and interprets documents or clauses written in foreign language.
Verifies key aspects of input for a request; reviews and updates into the system e.g. customer, payment, product details etc.
Ensures timely and accurate transaction processing/ order booking.
Adheres to all compliance guidelines laid down as per standard procedures
Handles and closes escalations on process related issues
Effectively communicates in foreign language with Global request submitter. Is able to troubleshoot and translate foreign language to facilitate clarification and resolve issues pertaining to the request submitted
Is able to generate reports from the application/manual trackers and consolidate the same
Analyzes errors and is able to come up with improvement suggestions
Graduate (any stream)
Should be a Japanese language specialist.
Should have fluency in English.
Good communication and comprehension skills.
Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point etc.
Good quantitative and analytical skills
Should be focused and have an eye for detail
Open to new learning and willing to work in other processes too
Should be a team player with good interpersonal skills
Should be able to multi task
Should be adaptable to change.
Flexibility to work in any shift to meet global business requirements.
i. Willing to work on shifts.
iii. Good reading,writing and spoken language skills.
Salary: Not Disclosed by Recruiter
Functional Area: Other
Employment Type: Full Time, Permanent