Knowledge Specialist – Financial Services Practice

4 - 8 Years
Gurgaon
Not Disclosed by Recruiter
Posted: 17 days agoOpenings: 1Job Applicants: 69Job Views: 157

Job Description

The primary mission of Knowledge Specialists is to use their own accumulated expertise to identify best insights and enrich content that will build the practice knowledge base, fuel consultant's thinking on their clients' challenges, and enable the commercial success in Financial Services sector. This mission is accomplished by:
  • Highlighting and optimizing knowledge used in selling situations and in the delivery of consulting projects
  • Owning and curating the organization's knowledge base on critical themes, products, or trends impacting our clients
  • Capturing, sharing, and packaging the organization's expertise
WHAT WILL YOU DO?
  • Mine existing content and create customized client-ready materials in response to case team and senior affiliate requests for internal knowledge in support of client selling and serving activities
  • Advise and guide case teams and senior affiliates towards the best information to help answer client questions
  • Help identify and connect experts within the organization's network to consulting teams
  • Collaborate with the organization's Information Services or other departments to collectively provide consultants the best consolidated view of our internal and external knowledge of the Financial Services sector
  • Develop and package summary documents and provide updated or bespoke analysis for experienced and senior audiences about the Financial Services sector
  • Own and curate the practice knowledge base
  • Work across practice leadership to get alignment on prioritization of content gaps and action plan for filling gaps
  • Develop and own tools and process for identifying and tracking gaps in our existing knowledge base
  • Own implementation plan and lead efforts to fill gaps from internal sources
  • Identify, capture, and package our consulting teams' and senior practice members' knowledge in the Financial Services sector
  • Collect, analyze, codify, and share data and information using our global knowledge management platform
  • Work directly with consulting teams, in coordination with other Knowledge Specialists and practices, to understand, capture and disseminate key insights from project work
  • Oversee Knowledge Associate in managing and maintaining the Financial Services sector knowledge base 
  • Contribute to the development and execution of the Practice strategy
  • Analyze, understand and interpret underlying drivers of practice performance, overseeing Knowledge Associate support of tracking and analysis
  • Assist with content planning and logistics for annual practice meetings
  • Drive practice affiliate engagement, including preparation for experience-sharing calls and publications
  • Prioritize work, communicate issues and progress to supervisor
  • Assign, review, and provide feedback on junior practice member's work, who are often located in another office. Manage day to day workplan for juniors and provide coaching and development
  • Demonstrate flexibility with the changing demands of the industry, the leadership team, and commercial demand for varying products
  • Adopt a mindset of supporting and contributing to the organization's team-focused community (e.g. training, mentoring, projects)

Required Candidate profile

  • For graduates only (BA/B.Com/B.tech or equivalent): 6 to 8 years of experience after graduation "OR"
  • For post graduates: 4 to 7 years of experience after post-graduation in a professional services firm environment with exposure to one or more of the following functional disciplines: knowledge management, consulting, marketing, finance, strategic planning, business development, product development, and/or project management
  • Previous experience in the Financial Services domain is an added advantage
  • Results-focused achiever with high sense of ownership
  • Good business sense combined with structured problem-solving and analytical abilities
  • Desire to work in a fast-paced and sometimes demanding professional environment; ability to juggle multiple priorities and work independently
  • Attentive to detail and organized; ownership mentality and commitment to high-quality results
  • Intellectual curiosity, creative, positive mindset
  • Exceptional customer service attitude
  • Strong interpersonal skills and willingness to team with colleagues across the globe
  • Strong communication and presentation skills including ability to engage with senior business executives
  • Business-level English language spoken and written skills required
  • Proficiency with application of MS-Office toolkit (Advanced Excel, PowerPoint & Word). Working knowledge of Alteryx and Tableau. A desire to learn advanced applications of analytical tools.

Salary: Not Disclosed by Recruiter

Industry:KPO / Research / Analytics

Functional Area:Strategy, Management Consulting, Corporate Planning

Role Category:Corporate Planning/Consulting/Strategy

Role:Outside Consultant

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:MBA/PGDM - Any Specialization

Doctorate:Doctorate Not Required

Company Profile

CIEL HR Services Pvt Ltd

CIEL HR Services Pvt Ltd is an executive search firm providing a varied range of recruitment solutions across industries, powered by technology and analytics through its offices in India and Middle East.
View Contact Details+

Recruiter Name:Debanjana

Contact Company:CIEL HR Services Pvt Ltd

Email :debanjana.g@cielhr.com

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