You will be aligned with our Banking Processes vertical and help us resolve customer queries and provide correct and relevant information.
You will be working as a part of KYC team which works within a large team and responsible for a number of activities aligned with the Know Your Customer review for corporate / commercial customers/funds. Detailed knowledge of quality assurance framework, continuous improvement initiatives, KYC Remediation, risk classification, PEPs investigation and knowledge of regulatory.
You will be responsible for Global KYC, AML (Anti money Laundering) where in you will be accountable for providing KYC Subject Matter Expertise guidance to agents. You will be providing feedback on process, procedure, policy and performance improvements. You will be the primary decision maker in documentation review and Quality Control for new/updated client reviews. You will provide inputs to discussions on root cause analysis for common fails, establish and maintain excellent working relationships with stakeholders at all levels, both internal and client. The skills that are required for this role are knowledge of banking norms (KYC), team management skills, performance management skills, customer management skills and good communication skills.
Good to have skills: Global KYC, AML (Anti Money Laundering),Good communication skills
Roles and Responsibilities
In this role you are required to identify and assess complex problems for area of responsibility. The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors. Requires adherence to strategic direction set by senior management when establishing near-term goals. Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach. Some latitude in decision-making in involved. you will act independently to determine methods and procedures on new assignments. Decisions individual at this role makes have a major day to day impact on area of responsibility. The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture