Language Cert Mgmt Associate

0 Years
Gurgaon
Not Disclosed by Recruiter
Posted: 46 days agoJob Applicants: 142Job Views: 117

Job Description

Improve overall program quality results, with a focus on enhancing the agent screening process among all vendors to effectively identify and select candidates. Conduct analysis for each vendor site to identify performance opportunities. Work directly with vendor managers to develop process improvement initiatives. Interact with client personnel and internal functional groups in the implementation of quality initiatives.

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries €" powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
View Contact Details+

Recruiter Name:Accenture HR Team

Contact Company:Accenture Solutions Pvt Ltd

Email :mansi.khandelwal@accenture.com

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