Lead Engineer Network Operations Global Enterprise Wireless
Posted: Just NowJob Applicants: 692Job Views: 2367+
- Designation: Lead Engineer - Enterprise Network Operations
- Total Experience: Minimum 7 Years of relevant work experience in complex Network environment
- Educational Qualification: B.E. or Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience
- Location: Goregaon East, Mumbai
- Shift Rotational Shift
Whos right for this Job?
Technical expertise on all or either of the following platform
- Cisco catalyst and Nexus switching and wireless
- Arista switching
- HP/Aruba switching and wireless
- Meraki switching and wireless
- Mist wireless
- Infoblox DDI
- Strong troubleshooting skill sets
Conceptually strong in the following switching and wireless technology
- HSRP/VRRP
- STP/VTP
- VSS/VPC
- Ether-Channels, Stacking of switches (IRF, Cisco Stack)
- Stand-alone AP, IAP, Flex-connects, Wireless bridge
What you will do at NTT Global Networks?
- Engineers who have a passion for providing outstanding customer service.
- 24x7 support of Enterprise Networks of large global clients that have a distributed LAN/Wireless/DDI setup
- Will be a part of a team of who are responsible for handling (switching/wireless/DDI) network operational/problem management issues.
- Ticket resolution - work and resolve trouble tickets, handle ticket escalation
- Queue Management - monitor ticket queue, ensure assignment/resolution and closure
- Create Method Of Procedure and/or Standard Operating Procedure document
- Plan and execute Change Management processes
- Performance Tuning of network devices and create Service Improvement Plans
- Plan and perform firmware upgrade
- Work with hardware/software vendors to resolve problems
- Train and mentor juniors Act as an SME SPOC for certain network products
- Interface with customer on calls and lead technical meetings
- Assist in Root Cause Analysis (RCA)
- Provide technical inputs for weekly/monthly customer service review reports
- Any additional task given to the incumbent from time-to-time based on business needs
- TRAINING AND CERTIFICATION
- Cisco certification and DDi/Aruba /Juniper certification will be added advantage
OTHER SKILLS
Good communication skills - written as well as verbal
Passion to work on core technology platform ITIL process awareness
Role:Switching / Router Engineering
Salary: Not Disclosed by Recruiter
Industry:Telecom / ISP
Department:Engineering - Hardware & Networks
Role Category:Telecom
Employment Type:Full Time, Permanent
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Education
UG:Any Graduate
PG:Any Postgraduate
Doctorate:Any Doctorate
Company Profile
NTT Global Networks
The Leading Innovator in Global Cloud Networking. NTT Global Networks is part of the NTT Group, the worlds largest telecom company, ranked #32 on the Global Fortune 500.
NTT Global Networks offers the full lifecycle of design, delivery, and ongoing management, with an extensive services suite including SD-WAN, managed networks, remote access, security, application acceleration, mobile device management and IT infrastructure management.
NTT Global Networks is the world's largest independent managed network, security, and cloud services company. NTT Global Networks offers an award-winning suite of services - including managed networks, security, application acceleration, mobile device management and IT infrastructure management to the fastest growing companies around the world, such as Kraft, Honeywell, Hanes Brands, Paramount Pictures, Red Hat and IBM. The company is known for its outstanding service innovations and customer support, which have been recognized by by 100+ awards.. NTT Global Networks offers unparalleled geographic reach to more than 190 countries through its partnership with more than 1,000 service providers. The company is headquartered in Denver, Colorado with globally distributed Network Operations Centers in the U.S., India, and the Philippines.
We offer unlimited career potential, great benefits, great working environment. NTT Global Networks offers the opportunity to work with the most advanced technologies and talent around the world in serving our global enterprise. clients. Are you passionate about solving challenging problems, making a real impact and building something big? NTT Global Networks has hundreds of new opportunities in Mumbai, Denver, and Manila. Join the NTT Global Networks team today.. Enjoy the best of both worlds: the benefits of a global brand with the creative energy of a start-up.
For more information about company please visit our website www.hello.global.ntt or www.NTT Global Networks.net
Company Info
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Contact Company:NTT Global Networks
Address:B4 - B5,11,Nirlon Knowledge Park,Off Western Expre, ss Highway,Goregaon East, MUMBAI, Maharashtra, India