Learning & Development Specialist

5 - 8 Years
Not Disclosed by Recruiter
Posted: 54 days agoOpenings: 1Job Applicants: 837Job Views: 841

Job Description

  • To perform this job successfully, an individual must be able to complete all areas outlined for this position in a satisfactory manner. The requirements listed below are representative of the knowledge, skills, and/or abilities to meet the minimum job requirements of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
  • Partner with team to execute the learning strategy, including
  • Creating, customizing, and facilitating learning
  • Curating content and designing learning pathways in Degreed
  • Driving engagement in all learning initiatives
  • Create materials, including videos, learning brochure, emails, learning campaign launch materials, etc., to build a continuous learning culture at CSG
  • Facilitate virtual and classroom training
  • Coordinate exceptional learning events and campaigns
  • Execute successful communication strategies to drive excitement about learning at CSG
  • Own social media approach which needs to be created and flawlessly executed
  • Coordinate communication with internal and external stakeholders
  • Support locally all learning technology including user access, tool integrations, and reporting. Serve as the first line of defense for user issues
  • Supports and monitors systems and databases to track program participants, evaluation results, and learning
  • Gather input and manipulate data for learning initiatives and reporting purposes
  • Supports learning measurement and effectiveness strategy. Compile regular reporting for Sr. Management
  • Conduct regular analysis of learning data and recommend best practices to increase enrollment, discoverability, and consumption of learning content
  • Create, maintain, and support a variety of reports or queries using appropriate reporting tools
  • And, of course, other duties as assigned
To be considered for this game changing role, you must be:
  • A life-long, passionate learner
  • An enthusiastic, innovative, self-starter, and team player
  • Able to be agile, inquisitive, collaborative, accountable, and think holistically
  • Able to think of different paths to success instead of only relying on expensive investments in traditional training solutions
  • Bachelors Degree required with at least three years progressive learning and development experience
  • Strong business acumen, analytical skills, consulting skills, sound functional Learning and Development knowledge, as well as the ability to work independently and on teams
  • Experience managing data, performing complex analysis and working in learning systems
  • Ability to manage and prioritize simultaneous requests of varying size and scope
  • Excellent written and verbal communication skills with a demonstrated ability to explain analysis and recommendations to all levels of the organization.
  • Expert proficiency in Microsoft Office products, especially PowerPoint and Excel
  • Demonstrated competency in stimulating and embracing change, communicating candidly, and cultivating talent are critical to success
  • The ability to think outside of the box, be a trendsetter in the industry, and can push progress to the next maturity level
  • The ability to think globally while working with diverse groups and culture
  • Demonstrated ability to form effective business partnerships with all levels of the organization

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:HR, Recruitment, Administration, IR

Employment Type:Full Time, Permanent


Desired Candidate Profile

Please refer to the Job description above


Doctorate:Doctorate Not Required

Company Profile

CSG System International(India) Pvt Ltd

CSG International is the 2nd largest business support solutions (BSS) provider, CSG International provides solutions to a global client base. Join an elite team of IT professionals who are driven for success in finding innovative solutions for our company and clients. We respond to the complexity of a dynamic, convergent world with a flexible set of needs-based solutions, innovative new technologies and forward thinking that helps our clients solve business problems and identify new opportunities and revenue streams.

Key Facts:

Listed on NASDAQ: CSGS
Year 2012 - Total Revenue $ 756.9 million
2nd largest BSS provider serving the worldwide communications industry
More than 3,500 employees in 24 countries
#1 in wholesale billing and mediation worldwide
Ranked #1 in North American cable billing market
400+ clients in 24 countries
Solutions support more than 48 million broadband subscribers in North America
CSG sends more than 300 million interactive messages on behalf of our clients annually CSG handles more than 167 million transactions per day, or more than 4 billion per month, on behalf of our North American clients
CSG's solutions touch more than half of all U.S. households

For more information, visit our website at www.csgi.com
View Contact Details+

Recruiter Name:Abhilash Toofran

Contact Company:CSG System International(India) Pvt Ltd