You will be aligned with our Banking Processes vertical and help us resolve customer queries and provide correct and relevant information.
You will be working as a part of Lending Operations team which prepares retail credit proposals, conduct pre-analysis, de dupe checks, data entry, customer point verifications (CPV) and review income documents in line with the client credit policy, procedures and turnaround times.
You will be responsible for Underwriting where in you will be maintaining the agreed daily minimum output as per the production plan, completing applications and processing activities as per the agreed TAT and standards. You will be required to achieve the agreed error and rework rates whilst maintaining quality to deliver the required results as per the agreed standards. You will use the Active Operation Management (AOM) tools, update internal trackers for inconvenience and errors reporting in line with the agreed standards. The skills that are required are knowledge of underwriting, content management, creation of manuals, communication and illustration skills.
Roles and Responsibilities
In this role you are required to do analysis and solving of increasingly complex problems. Interaction is with peers within Accenture before updating supervisors. Likely has some interaction with clients and/or Accenture management. Minimal instruction on daily work tasks and a moderate level of instruction on new assignments will be provided. Decisions made by you impact your own work and may impact the work of others. In this role the person would be an Individual contributor and/or oversees a small work effort and/or team