Role : SW/Application Tech Support Practitioner
Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills : Linux Operating System
Good To Have Skills : No Industry Specialty
Key Responsibilities : Manage / Lead a team of Application development and operations expert to manage deliverables, releases for critical client applications on production environmentsLeading the team in identifying optimization opportunities and implementing the same Will have to work on critical outages related to application to successfully isolate and identify the issues in the infrastructure or application end Lead a team to develop application non-standard enhancements and releases
Technical Experience : 8 10 years of core Java development knowledge required for building applications on Tomcat, INGINX, IIS, JettyPublic cloud knowledge, experience required for AWS, GCP , AZUREShould be fimilar with all development platforms and operating systems in distributed architecture Should have knowledge and experience working with tools like zookeeper, SOLR, BIRT, JAMES, SOAP, KAFKA, Redis, Elastic Search, Jenkins, Chef, Puppet, Grafana, Pingdom, Zabbix, Splunk, SolarWinds, Optir
Professional Attributes : Technical manager / Associate Manager or Lead required for a client facing role Manage the application performance, availability and functionality requirements Will require to work with the client and business team closely The complete support is on a Multi Cloud Hybrid architecture hen
Educational Qualification : Graduate and Post graduate