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Looking For an IT Manager For Torry Harris Business Solutions

10 - 14 yrs
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Not Disclosed by Recruiter Openings: 1 Posted 30+ days ago Job Applicants: 1140 Job Views: 2000+

Job Description

 
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    Position overview:

    Would be responsible for establishing and managing a stable, 99% available network and IT infrastructure and manages a team of IT engineers and ensure the tickets are resolved within the agreed service levels.
    Heading a team responsible for managing all aspects of IT and networks like Routers, switches, firewalls etc and other assets like Laptops, desktops.

    Essential Job Functions:

    Single point of ownership for effective provision of IT and Network services to the enterprise.
    Manage the IT Budget and procurement & Management of IT assets demand proactively.
    Comparing products/solutions in the market for any aspect of IT.
    Implementing and managing security or integrity and backup procedure.
    Oversee operational activities and services and ensure 100% SLA compliance.
    Enable a secure remote access to THBS work environment.
    Ensure all ISO processes and tools are in place and enforce the policies.
    Ensure no single point of failure exists within IT and Networks.
    Proactively identify and implement service improvements.
    Plans and implements backup and recovery of the platform.
    Perform regular checks on network and data security.
    Implement relevant IT policies and best practices.
    Plan, run and Participate in mock DR, BCP exercises & in restoration exercises for all essential back up regularly.
    Ensure monthly audits of all assets and publishes monthly reports.
    Manage recruitment & training for the team.
    Continuous improvement and innovations by participating in Industry symposiums, trade shows, etc.
    Ensure IT team support for all major releases made by the delivery team & Constantly lookout for better tools and processes to manage the IT in a proactive way which leads towards less unplanned downtimes.
    Ensure contribution to continuous improvement of the platform for example improve efficiency by enabling automation, reduction in the number of tickets, improve stability and availability of the applications.
    Get a CSAT score of 4 and above from the stakeholders.
    Skills critical for success:
    Should be able to understand the issues quickly and prioritize it as needed.
    Should have knowledge in ITIL process.

    Experience:

    Computer science graduate with at least 10-15 years experience in the industry and proven working experience as an IT manager.
    Excellent knowledge of technical management, information analysis and of computer hardware/ software systems.

    Soft Skills/Behavioral:

    Should possess strong Interpersonal skills.
    Should possess Strong Analytical and problem-solving skills.

Salary: Not Disclosed by Recruiter

Industry: IT-Software, Software Services

Functional Area: IT Software - Network Administration , Security

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:IT/Networking-Manager

Employment Type: Full Time, Permanent

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Company Profile:

Torry Harris Business Solutions Pvt Ltd.

Torry Harris Business Solutions (THBS) is a multinational provider of business, technology and consulting services headquartered in New Jersey, United States. In 2009, THBS was identified as a leader in SOA integration by Forrester Research. Our company offers a broad range of IT services specializing in SOA Integration, Mobile Applications, Cloud computing, open source softwares. We focus on high-end, niche technical skills, predominantly in the middleware area and provide software services to enterprise clients across different verticals through a combination of Offshore and Onsite services and cover various domains like Telecom, Banking, Insurance, Healthcare, Government, Utilities/Auto and Manufacturing.
We have development centers in Bangalore (India) and UK, Sales & Operations offices are established in Bristol (UK), New Jersey (US), Singapore, Dubai, Spain, Germany, Shenzhen - to address the Mainland China market and domestic sales in India
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Job Posted by

Lohith Nagendra Consultant Talent Acquisition Team Torry Harris Business Solutions(THBS) Bengaluru / Bangalore

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