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Lss_quality Assurance_supervising Associate

10 - 12 yrs
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Not Disclosed by Recruiter Posted 6 days ago Job Applicants: Less than 10 Job Views: 77

Job Description

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    The Supervising Associate QA leads a team of specialists in the function, for planning test strategies, implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts). This role plays an important part in our product development, UAT and release processes.

    Review requirements, specifications and technical design documents to provide timely and meaningful feedback
    Lead the team to create detailed, comprehensive and well-structured test plans and test cases
    Estimate, prioritize, plan and coordinate testing activities
    Design, develop and execute automation scripts
    Hands-on experience with both white box and black box testing
    Liaise with internal teams (e.g. developers and product managers) to identify system requirements
    Investigate the causes of non-conforming products and train users to implement solutions
    Track quality assurance metrics, like defect densities and open defect counts
    Experience in using tools such as JIRA for defect tracking and analysis
    Stay up-to-date with new testing tools and test strategies
    Experience working in an Agile/Scrum development process
    Lead a team of QA associates
    Demonstrates a deep knowledge of QA process, methodologies across Software development and learning technology domain
    Proficient and remains up-to-date with latest tools and best practices
    Maintains awareness of state-of-the-art techniques, best practices and developments within the QA community
    Understands, implements, and strictly adheres to the quality standards and procedures established by EY
    Lead and interact closely with the EY GDS Service Excellence team and other stakeholders
    Participate in weekly LSS leadership calls and provide updates and inputs to QA and other areas
    Demonstrates the value of teams work by keeping the client up-to-date, and explaining issues, approaches and solutions (i.e. managing expectations)
    Enable and foster the culture of knowledge sharing among team members
    Responsible to lead the QA teams and will have associated people management / performance management responsibilities.
    Acts as a counselor / mentor for the QA function
    Responsible for skills development of the team
    Acts as change agent for new business processes and procedures in the domain

Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES

Functional Area: IT Software - QA & Testing

Role Category:QA/Testing/Documentation

Role:Quality Assurance/Quality Control Manager

Employment Type: Permanent Job, Full Time


Desired Candidate Profile


    Graduate / Post Graduate in a science or technology subject.


    Total experience of 10 years with at least 8 years experience in related areas
    Experience in similar role with strong skills in stakeholder management
    Strong interpersonal skills
    Experience in managing multiple concurrent initiatives
    Focus on innovation and ability to adapt to changing scenarios
    Communication skills: Excellent communications skills in English language.
    Tools: Excellent knowledge of QA processes and hands-on experience with automated testing tools
    Extensive experience in analysis and presentation of data in an easy to understand format
    Strong interpersonal skills
    Proven influencer and communicator with stakeholders at all levels
    Strong written and presentational skills; ability to clearly communicate complex messages to a variety of audiences including senior management Possess high standard of integrity and confidentiality

    Certification Requirements:

    Six Sigma


UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization

PG:M.Tech - Any Specialization, MS/M.Sc(Science) - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:


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