12 - 20 Years
Not Disclosed by Recruiter
Responsible for managing customer complaints and taking feedbacks and suggestions for continuous improvements.
Providing consumer friendly and innovative options for customer facilitation and ease.
Coordinating with technical and commercial functions for faster resolution of consumer complaints/requests.
Well-versed in Marathi, Hindi, English (spoken as well as written)
Identify root causes of consumer issues and put forward proposals to the management for improving the system and service to ensure that a longer term solution is provided.
Conceptualization & formulating external communication strategies, concepts, & campaigns for the company
Planning & designing Brand building initiatives.
Media planning & management, including media relations, press releases, ghost writing, etc.
Planning & management of internal customer oriented communication including employee communication, employee event, etc.
Conceptualizing, designing and editing of corporate journals and newsletters.
Recruiter Name:Ms. Nisha Vora
Contact Company:Torrent Power Limited