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Manager / General Manager - Key Accounts (sales & Operations)

8 - 13 yrs
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8,00,000 - 15,00,000 PA. Openings: 2 Posted 9 days ago Job Applicants: 132 Job Views: 612

Job Description

 
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    You shall manage and direct all aspects of End-to-end activities for the designated customers

    About FreightBazaar

    - FreightBazaar is changing the Truck Hiring Process and this is just a beginning.
    - India's leading companies are using the FreightBazaar platform.


    We are looking for someone who is:

    - Young, dynamic and passionate
    - Ready to TRANSFORM INDIAN TRANSPORT INDUSTRY through Technology
    - Has done similar earlier...& is now looking for the next real challenge!
    - Understands business requirements on short term as well as long-term basis
    - Identifies problems & find solutions for them
    - Is a team player.... & has ability to build and lead teams of 10 + people
    - Wants to work in the fast paced, ever changing. Environment
    - Believes in Fast-paced business growth . & excels in quality standards

    Key Responsibilities

    -Build, develop and maintain relationship with all designated customers and vendors.
    -Ensure maximum business through effective communication and negotiations between clients and vendors
    -Managing Customer account with handling end-to-end daily transactions
    -Promote technology with Customers and Vendors
    -Maintain and manage various steps in the transactions
    -Co-ordinate with different teams in order to provide the best experience for the Customer
    -Maintain timely and appropriate communication with all stakeholders, end to end closure of any open items
    -Responsible for identifying customers potential, increasing their business, managing quality of service and aiding in growing their business
    -Once a customer is registered, all the activities related to Customer on boarding is your responsibility
    -Provide online/tele training to customers as part of Customer on-boarding.
    -Regular interaction with customers, answer their queries, understand their problems and providing relevant solutions
    -Identify new business opportunities for the customers and implement through hand-holding with them and co-ordinating with other teams
    -Maintain a high retention rate as well as high active customer base.
    -Increase Customer Base through referrals from the existing customer
    -Upgrade service level plans for the existing customers.
    -Timely Reporting and updating the databases in excel or CRM
    -Train and build the team of subordinates wherever applicable
    -Proactively seeks and applies best practice within the industry.

    Required Candidate profile

    Education
    - Bachelors degree from a reputed institute and MBA

    Experience
    - Minimum 8 years of experience in Operations, Vendor Management and Vehicle hiring in Transportation with reputed companies
    - Must have worked with large and reputed companies and clients
    - Experience in working with Transporters and Fleet Owners is mandatory
    - Experience in Transportation / Logistics is Compulsory

    Core Skillset
    You are dealing with a unique and diverse customer segment and you require multiple skills to tackle day-to-day challenges

    - Leadership & People Management
    - Creative and Innovative
    - Problem Solver with Analytical mindset
    - Strategic Thinker
    - Planning & Execution
    - Cost and Quality Conscious

    Also Required
    - Knows minimum three languages (English, Hindi and Marathi/Telugu/Tamil/Kannada).
    - Excellent Communication skills
    - Proficient in Microsoft Office (Word, Excel, outlook, etc.).
    - Excellent understanding of internet technologies and tools such as CR

Salary: INR 8,00,000 - 15,00,000 PA.

Industry: Courier, Transportation, Freight , Warehousing

Functional Area: Purchase / Logistics / Supply Chain

Role Category:Logistics

Role:Transport/Distribution Manager

Employment Type: Permanent Job, Full Time

Keyskills

Education-

UG: Any Graduate - Any Specialization

PG:MBA/PGDM - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

FreightBazaar

FreightBazaar is India's First Integrated e-Transportation Marketplace for Road Transportation and one of the fastest growing platform. Having received several international awards, FreightBazaar is also declared as the Best Online Truck Marketplace of the year
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