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Manager / Senior Manager - Account Management

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Not Disclosed by Recruiter Posted 30+ days ago Job Applicants: 317 Job Views: 587

Job Description

 
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    EXPERIENCE : 7-12 years

    About opportunity:

    This role involves managing key accounts of Happay and maximising their potential. The individual will get to work directly with clients senior management with a goal to scale each accounts potential as well as maintain an overall healthy portfolio of key accounts. The role involves extensive travel within and outside the city to regularly meet with clients.

    Roles and Responsibility:

    - Account Management (including travel)

    - Account management and related activities such as continuously engaging with existing customers to manage a healthy customer success dashboard

    - Conduct product training for end user teams at customer locations on demand

    - Achieve subscribed and agreed AM goals and revenue targets

    - Reporting and expectation management

    - Use internal tools for tracking and reporting customer lifecycle and potential

    - Manage communication between customer and internal stakeholders

    - Administration

    - Prepare subscribed internal reports

    - Assist head of department in administrative tasks for emerging requirements.

Salary: Not Disclosed by Recruiter

Industry: IT-Software, Software Services

Functional Area: Sales , Retail , Business Development

Role Category:Channel Sales

Role:Key Account Manager

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Eligibility:

    - Has 7 to 12 years of frontline experience in account management or customer success

    - Has the ability to work unsupervised in a transparent and small team, in alignment with organisational goals

    - Can build and nurture relationships in industry as well as liaise with internal stakeholders (product, customer care, and operations)

    - Has the ability to analyse consumer trends, write short reports, and conduct quality assurance as internal customer.

Education-

UG: Any Graduate - Any Specialization

PG:Any Postgraduate - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

Happay-Expense Management Solution for Businesses

Happay was founded in 2012 with a simple idea: paying someone, be it friends, family or colleagues should be as easy as sending a text message. With this in mind, we built our first consumer product, the happay mobile app- a mobile wallet that allows you to pay just about anyone, anywhere, with their mobile number. No bank account details required.
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Job Posted by

Vijay Jamwal Company Recruiter Happay (VA Tech Ventures Pvt. Ltd.) Bengaluru / Bangalore

1369 followers

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