Search Jobs

Mega Drive For Service Desk Associates

2 - 5 yrs

Time and Venue

13th September , 11 AM onwards

Takshasila, Gate No : 1, Ground Floor, Survey No. 62/1 A, Qutubullapur Mandal, Bahadurpally Hyderabad, Telangana 500043

Express interest to recruiter and also get a reminder of this walk-in New User? Register Now
2,25,000 - 4,50,000 PA. Openings: 5 Posted 9 days ago Job Applicants: 55 Job Views: 250

Job Description

Send me Jobs like this
    Hiring for Service Desk Associates.

    International Voice

    Work Experience:
    2-5 years of experience in Service Desk Domain

    Technical Skills:
    * Working knowledge of Microsoft Office including Outlook
    * Basic Desktop troubleshooting
    * IE & Outlook troubleshooting
    * Windows 10 troubleshooting
    * Installation of Microsoft applications
    * Skype & O365 troubleshooting
    * Share point (Access Provisioning & Troubleshooting)
    * Folder Access
    * AD Account Management
       * Creation, Modification & Deletion of accounts
       * Password Reset
       * Account un-lock
    * Adding users to security group in AD
    * VPN troubleshooting
    * Killing Citrix sessions
    * Mailbox Management
    * Adding users to Mailing/Distribution list
    * Creation of mailboxes
    * Providing permission/access to generic mailbox
    * Remote troubleshooting.
    * HW troubleshooting & Break fix
    * Hands on experience on SNOW tool.
    * Other Essential Skills
    * Customer Service Skills
    * Good communication skills Written & Verbal
    * Good analytical skills and Presence of Mind
    * Service Desk Associates (Any Service Desk Experience with Excellent Communication)

    International Voice Experience into Service desk preferable

    EXPERIENCE: 2 Years -5.0 Years


    CTC: 2.8 LPA- 5.0 LPA

    SPOC:  Bhagya Lakshmi

    Contact Number: 6303224297

    Mail Id :

    Interview Details:

    Date : 13th September 2019
    Time : 11:00 AM
    Venue : Takshasila, Gate No : 1, Ground Floor, Survey No. 62/1 A, Qutubullapur Mandal, Bahadurpally Hyderabad, Telangana 500043

    List of Mandatory Documents required:

    * Resume
    * All Educational Certificates & Experience Certificates(Xerox Copies)
    * Original ID Proof- DL / Passport / PAN Card / Voter ID/ Aadhar card.
    * Govt Original ID proof and same Xerox copy of original ID proof.

Salary: INR 2,25,000 - 4,50,000 PA.

Industry: BPO, Call Centre, ITeS

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Employment Type: Full Time, Permanent


Company Profile:

Tech Mahindra Ltd

Fortune 500 MNCs
View Contact Details

Walkin Interview

13th September 11 AM

IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.

Job Posted by

Jane Scolastika Associate Manager Tech Mahindra Ltd Hyderabad / Secunderabad


Get Better Jobs & Higher Salaries. Suggested courses

Max 2MB, doc, docx, rtf, pdf
We will create your profile