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Merino Industries - CRM Executive

3 - 6 yrs
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3,50,000 - 4,50,000 PA. Openings: 3 Posted 17 days ago Job Applicants: 142 Job Views: 685

Job Description

 
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    To implement CRM based business reports enabling senior management to take real time decisions

    Building collaborative relationships with all sales teams to gain a great understanding of customer base through insight, segmentation and data analysis

    Follow up with sales team for the adherence to CRM reporting. Report generation and analysis. Follow up with team to bridge the gaps.

    Updation of the status of projects in coordination with the sales team.

    Follow up with inactive customers to activate the sales process. Explaining the offers, promos, understanding the queries of the customer.

    Handling the customer enquiries and providing the resolutions, by providing the information and passing the leads to the respective lead and closure of the query.

    To Publish Various Business Analytics reports to support business decision making

    Required Candidate profile

    2 to 5 years of experience in Business Analytics and business modelling
    Proficient in Data Analytics and MIS Reports
    Well versed in MS Excel, should know Macros

Salary: INR 3,50,000 - 4,50,000 PA.

Industry: Architecture, Interior Design

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Operations

Role:Business/EDP Analyst

Employment Type: Full Time, Permanent

Keyskills

Education-

UG: Any Graduate - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

Merino Industries

Founded in 1968, the Merino Group is today a US$ 165 million group with diverse business interests which include Panel & Panel Products, Biotechnology (Agriculture & Food Processing) and Information Technology (IT). We are driven by our constant effort to maintain Economy, Excellence and Ethics in all our businesses. We export to 60 countries around the globe, and employ 3000 people across three manufacturing sites, 19 offices in India and an office in the U.S.
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