Microsoft Office365

4 - 7 Years
Not Disclosed by Recruiter

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Posted: 29 days agoOpenings: 1Job Applicants: 121Job Views: 243

Job Description

Role : SW/Application Tech Support Practitioner

Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must Have Skills : Microsoft Office365

Good To Have Skills : Microsoft Exchange

Key Responsibilities : Responsible for service administration and account maintenanceManage customer Office365 environment at L2 levelShould know of different licenses in Office 365 and different type of admin groupsAddress client connectivity, client software, and mobility installation issuesAddress service availability issues within the customers organizational span of controlManage services using supplier and the client implemented ITIL processes and practices Operate and provide the day-to-day support

Technical Experience : Maintain health of monitoring tools and reports data interactions/ integrationsExecute and follow up any and all issues arising from operational checks, tasks and monitors Tier II supportParticipate in technical projects through design, build, test and deploy phasesExchange Online related to exchange administrationDay to day outlook/owa troubleshooting SharePoint Online related activity at root level - no AO Creation of sites and granting permission

Professional Attributes : Lync online enable disable Lync functionality, dial in conferencing issuesKnowledge on Yammer and One DriveKnowledge on Migration issues, Dir Sync will be an advantageCreate documents for future referencesShould have knowledge of Change and problem management

Educational Qualification : BE or equivalent

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:System Administrator

Employment Type:Full Time, Permanent


Desired Candidate Profile

Please refer to the Job description above


PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 477,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.


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Recruiter Name:HR

Contact Company:Accenture Solutions Pvt Ltd

Reference Id:231758