Microsoft Windows Desktop Management

2 - 5 Years
Not Disclosed by Recruiter

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Posted: 13 days agoOpenings: 1Job Applicants: 170Job Views: 461

Job Description

  • Role : SW/Application Tech Support Practitioner
  • Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills : Microsoft Windows Desktop Management
  • Good To Have Skills : Microsoft Active Directory,Microsoft System Center Configuration Manager,Microsoft Windows Intune
  • Job Requirements :

    • Key Responsibilities : Ensure the effective support and delivery of system tools SCCM, Intune, Active Directory to support the transition to Windows 10, Office365 and BYOD,CODPrimarily ownership of the EUC ticket queue, providing 3rd line technical support for IT incidents and problems Working alongside vendors as appropriate to investigate solutions Tickets are to be owned until successful resolution May include escalation management to third party vendors, including Microsoft Premier SupportApplication Packaging,

    • Technical Experience : Deploying Windows 10 with System Centre Configuration Manager SCCMDemonstrable experience of supporting Windows 10 and MS Office 365Good Problem-solving abilities, able to resolve most technical issues and concisely relaying issues for escalation to the migrations teamKnowledge of Microsoft Desktop Operating systems - Windows 10Image builds using SCCM, Proven Application packaging knowledge using App-V, InstallShield and SCCMGood scripting knowledge including VBS and PowerShell

    • Professional Attributes : Should have 6 years of experience in Desktop Management Excellent customer service skills and customer focused attitudeEffective learning skills and the ability to learn on the goShould have experience in Incident Management, Change ManagementGood understanding of procedures, application and con

    • Educational Qualification : Engineering degree in Computer Science/Information Technology OR masters in computer applications

    • Additional Information : Work in 24 x 7 support modelGood To have: Certification on EUC technologies

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:System Administrator

Employment Type:Full Time, Permanent


Desired Candidate Profile

Please refer to the Job description above


UG:B.Tech/B.E. - Computers

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 477,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
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Recruiter Name:HR

Contact Company:Accenture Solutions Pvt Ltd

Reference Id:215804