2 - 6 Years
Not Disclosed by Recruiter

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Posted: 15 days agoOpenings: 1Job Applicants: 109Job Views: 254

Job Description

Create capabilities in Client Service Management / Account Management
Free up SDLs for focus on service delivery and people /team management
Create capability for managing service and contract, managing client relations in India
1. Assist with Transitions
Execute Knowledge Transfer Approach and Knowledge Transfer Plan
Implement the communications as defined in the Communications Plan, provide stakeholders with information explaining the new organization and their roles within the organization.
Work towards enabling all of the resources on the deal to successfully access the systems and tools they need to deliver the service to the client.
Manage and deliver Process Documentation
Manage and deliver appropriate Project/Transition Management Processes, Models & Tools
Monitor and track the KT & Recruitment progress
Ensure all resources have required knowledge to take on service
Handover knowledge transfer environment to Unit Operations
Proactively address changes to scope/effort/budget/change requests/issues during KT and escalate to Mobilization Lead
2. Business Process Design
Build As Is Process flows
Ensure Process Gaps are plugged

3. Support service delivery to stabilize operations post go-live
4. Provide support to prepare for and conduct client visits

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - ERP, CRM

Role Category:System Design/Implementation/ERP/CRM

Role:Business Analyst

Employment Type:Full Time, Permanent


Desired Candidate Profile

Please refer to the Job description above


UG:B.Tech/B.E. - Computers

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 477,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
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Recruiter Name:HR

Contact Company:Accenture Solutions Pvt Ltd

Reference Id:2983