(Briefly describe the main tasks, responsibilities/authorities, of the job.)
-Provision of inputs to the onshore Accenture Deal team. Assist deal teams in sales pitches.
-Client Liaison and management of client relationships in support of the above
-Provision of a smooth and successful transition from Client Onshore to the offshore Outsourced centers.
-Support identification and development of new business opportunities
-Ensure that the transition is completed within the allocated budgets.
-Provide timely, high quality responses to various Request for Information (RFI) and Request for Proposal (RFP)
-Provide relevant costs for various proposals.
-Work with various functions of the BPO centre like Finance, HR, IT etc to ensure operational setup of the deal.
-Define and create common processes and procedures for Client Services processes relating to Sales, visits, costing and transition
-Develop HR Outsourcing specific capabilities - support the Business Lead for AHRS in supporting new opportunities, client visits, transition and interim operations