Role : SW/Application Tech Support Practitioner
Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills : AWS Administration,DevOps,Network Security Operations
Key Responsibilities : Supervise, managing and motivating team members ensuring smooth team operations and effective collaborationSet clear team goals and mentor the team members to achieve the sameAbility to work creatively and analytically in a problem-solving environmentExcellent communication skills; flexibility; responsivenessStrong organization skills with attention to detail
Technical Experience : Minimum 6 years of experience on F5 Big IP LTM load balancer adminIn depth understanding of Networking and web application protocolsExpert understanding of Load balancing , DNS and Layer 7 protocols HTTP , HTTPS , SSLStrong working technical knowledge of F5 LTMConfiguring new VIPs, application hosting, SSL configuration, routing rules Experience on designing , building , configuring , managing and maintaining F5 LTM modules
Professional Attributes : Automation of common administration tasks and activitiesStrong understanding of Internet DNS MX , SPF; SSL certificates; Application Delivery and SSL offload
Educational Qualification : BTech/BE - Computers
Additional Information : AWS, Azure, DevOps, Python and Shell Scripting would be added advantage