OYO is hiring for AGM / Captain in Hyderabad.
Candidates having experience in Hospitality, Hotels, Resorts can apply.... ONROLL OPPORTUNITY
Please find the JD below:
General Roles and Responsibilities include:
ï¬ Complete property management of 30-50 Homes, depending on geographical area and other factors
ï¬ Ensuring great Guest Experience at the properties in the portfolio including call handling and expectation setting for the guests
ï¬ HK resource management - roster / leaves approval etc. Vendor coordination for HK availability and task assignment
ï¬ Managing operational expenses for the property including ensuring timely bill payments
ï¬ Managing laundry and linen count for the properties, inventory count for HK tool kits, chemicals
ï¬ Ensuring proactive Repair & Maintenance and Pest Control for the properties
ï¬ Handling Guest Escalations
ï¬ Providing physical check-ins & check-outs for the guests and ensure properties are audited post checkout
ï¬ Auditing the housekeeping and infra health of the property and proactively solving for issues
ï¬ Cash collection from Pay at Hotel guests and depositing on time. Daily cash closing and maintaining cash hygiene
ï¬ Collecting and updating the relevant property data like maplinks, addresses, direction SMSes etc.
ï¬ Execution of peak management plan
ï¬ Conducting post transformation audits of the properties
ï¬ Problem solving, ready to be on field, take ownership in doing things
ï¬ Good people management, team building and management skills
ï¬ Strongly inclined to do high quality and impact work in and dynamic and unstructured environment
ï¬ Should have 2-3 years of customer handling experience.
ï¬ Should have worked in hospitality/Sales sector
ï¬ Fluent in English
ï¬ Driving license and a two/four wheeler is a must
This is a field job and requires extensive travelling through out the day. Availability on calls on 24*7 basis might be required.
If interested please share your updated CV on firstname.lastname@example.org
Required Candidate profile
Ideal Candidate fitment:
1. Minimum 2 years of experience
2. Must have Hotel, Hospitality or resort experience
3. Age upto 32 years