Opening For Associate Mgr (digital Marketing/adwords Ops) – HYD

12 - 15 Years
INR 11,00,000 - 13,00,000 PA.
Posted: 27 days agoOpenings: 1Job Applicants: 1041+Job Views: 2612+

Job Description


  • Any graduate with a minimum of (10+2+3) years of regular education
  • Should have at least 12-15 years of experience in service delivery operations in Digital Marketing area
  • Should be flexible to work in any shift
  • Should have excellent verbal & written communication skills in English

Operations Management:

Responsible for building a governance framework, achievement of SLAs and steering the teams efforts towards the achievement of operational and business objectives for the client

Participate in strategic planning meetings with the client and manage expectations in terms of support and delivery

Understanding of Google Ads ecosystem

Hands on experience of application of operations maturity principles/tools SWI, SIPOC, HLPM, control plan, risk and issue log, FMEA, MOS, Skill Matrix for process improvement

Design appropriate management reports/scorecards that articulate financial results and highlight inefficiencies

Develop and improve standardized operational processes

Drive and implement continuous improvement and optimization programs for operational processes

Decrease cost-to-serve through execution of cost initiatives

Develop and execute continuous process improvement techniques

Encourage and foster a culture of innovation to introduce automation initiatives, streamline business processes to maximize efficiency

Do effective RCAs to come up with effective corrective and preventive action plans to arrest quality issues

Demonstrate expertise, professionalism, integrity and confidence.

Identify and address priorities, potential obstacles, constraints and dependencies when developing/managing plan or schedule.

Client and Stakeholder Management:

Understand, meet and monitor stakeholder expectations, and take corrective action to address gaps

Monitor the delivery of business results and client value creation

Project, Delivery and Operations Planning:

Ensure that delivery projects and operations programs have a clear strategy and approach

Ensure that business operations and related work teams have clear strategies and approaches

Salary: INR 11,00,000 - 13,00,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Assistant Manager/Manager -(NonTechnical)

Employment Type:Full Time, Permanent


Desired Candidate Profile

Please refer to the Job description above


PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
View Contact Details+

Recruiter Name:Deepesh

Contact Company:Accenture Solutions Pvt Ltd

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