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Job Opening for Customer Service @ Kotak Securities -thane

0 - 1 yrs
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2,25,000 - 2,50,000 P.A. Openings: 10 Posted 17 days ago Job Applicants: 597 Job Views: 1203

Job Description

 
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    Dear Candidate

    Job opening for Freshers for Customer Service Executive Role at Kotak Securities, Thane


    Please find below Interview Details:

     CTC- 2.25LPA+KRA based incentives 

    Job Role: Customer Service (Voice- Inbound & Outbound Process)

    Designation: Assistant Manager

    Carry your updated CV and pan card or any identity proof.

    Prepare: About our company, Stock Market, BSE, NSE, Equity Market, Trading A/C ,DEMAT A/C


    KEY RESPONSIBILITIES AND ACCOUNTABILITIES

    1. Responsible for handling inbound & outbound calls.
    2. Responsible for resolving the queries of investment products.
    3. Identify customers needs on every requirement with quick response time.
    4. Handle the complaints and enquiries of customers.

    SKILLS & KNOWLEDGE

    1. Graduate passout / Post graduate fresher - Graduation is a must
    2. Should have Excellent communication, writing, typing & presentation skills.
    3. No Night Shift & No Field job
    4. Age: Up-to 28yrs

    Company Profile:

    Kotak Securities Limited.

    Originally established in 1994, Kotak Securities is a subsidiary of Kotak Mahindra Bank, which services more than 14 lakh customer accounts. The firm has a wide network of more than 1,255 branches, franchisees representative offices, and satellite offices across 386 cities in India and offices in New York, London, Dubai, Mauritius and Singapore.

    We process more than 400000 trades a day which is much higher than some of the renowned international brokers.

    The company is a corporate member of both The Bombay Stock Exchange (BSE) and The National Stock Exchange of India (NSE). Our operations include stock broking services for trading in stock markets through branches & internet and distribution of various financial products including investments in IPOs, Mutual Funds and Currency Derivatives. Currently, Kotak Securities is one of the largest broking houses in India with substantial geographical reach to Asia Pacific, Europe, Middle East and America
    Kindly confirm your participation for the same by replying to this mail.

    Incase this mail is irrelevant to you, please ignore.

    Regards,
    Hemlata Kaintura
    022 42858432/19

Salary: INR 2,25,000 - 2,50,000 P.A. KRA based incentives

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG: Any Graduate

PG:Post Graduation Not Required

Company Profile:

Kotak Securities Limited

Kotak Securities Limited
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Shruti Kulkarni HR Executive kotak securities Mumbai

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