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Job Openings for Desktop Support Engineer in a Leading Company

0 - 2 yrs
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Not Disclosed by Recruiter Posted 16 days ago Job Applicants: 356 Job Views: 418

Job Description

 
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    Address user tickets regarding hardware, software and networking
    Walk customers through installing applications and computer peripherals
    Ask targeted questions to diagnose problems
    Guide users with simple, step-by-step instructions

Salary: Not Disclosed by Recruiter

Industry: IT-Software / Software Services

Functional Area: IT Hardware , Technical Support , Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Customize desktop applications to meet user needs
    Record technical issues and solutions in logs
    Direct unresolved issues to the next level of support personnel
    Follow up with users to ensure their systems are functional
    Help create technical doc

Education-

UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Diploma - Any Specialization

Company Profile:

Inesh Management Consultancy

HR Consultancy
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