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Operations Analyst,

AthenaHealth Technology Private Limited.
1 - 3 yrs
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2,75,000 - 4,25,000 P.A. Openings: 5 Posted 20 days ago Job Applicants: 214 Job Views: 844

Job Description

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    Responsibilities may include, but are not limited to:

    • Processing transactions, solving complex problems, and resolving issues related to US healthcare insurance claims 
    • Developing a comprehensive understanding of athenahealths back-office operations and how relationships between teams and their workflows influence complex problem solving
    • Identifying operational inefficiencies and process breakdowns; contributing to the design of solutions to address the same 
    • Researching complex workflow issues through direct communication with internal (athenahealth) and external (insurance companies) stakeholders
    • Collaborating with cross-functional teams to develop novel solutions to operations problems
    • Extracting, synthesizing, and analyzing data. 
    • Supporting the training and mentoring of new hires. 

    • Graduate in engineering, science, or commerce stream 
    • Fluency and comfort with both spoken and written English 
    • Willingness and ability to work flexible hours to ensure substantial overlap with USbased operations teams (approx. 1pm 10pm) 
    • Strong communication skills and an ability to effectively engage with members of geographically disparate teams in India and the US 
    • Excellent customer service skills and professionalism to effectively manage communication with external parties including US health insurance company representatives
    • Excellent analytical and problem solving skills
    • Demonstrated experience identifying and addressing workflow inefficiencies and breakdowns 
    • Talent for managing problems through entire lifecycle from identification through resolution 
    • Ability to operate independently to execute goals, seeking assistance when needed 
    • Proven ability to meet deadlines in a fast-paced environment 
    • Mastery of MS Office and the ability and desire to advance ones technical skill set Personal and professional drive to succeed Passion for both teaching and learning skills among colleagues. Creative and inquisitive demeanor Flexibility to adapt to change in a rapidly expanding company Enthusiasm for working in a collaborative, team setting 

Salary: INR 2,75,000 - 4,25,000 P.A.

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time


us healthcare AR Calling ar executive ar caller Rcm Specialist revenue cycle management specialist Revenue Cycle Management RCM denial management

Desired Candidate Profile

    • Looking for AR Callers
    • Excellent Communication Skills
    • Degree Mandatory

    Kindly send resumes to

Company Profile:

AthenaHealth Technology Private Limited.

athenahealth is the most universally-connected healthcare network in the United States. We are transforming healthcare by creating easy to use, ultra-powerful, cloud-based tools which allow medical professionals to focus on what they do best - treat patients.
athenahealth covers over 46 million patient lives and 160 million visits per year. Today, we connect more than 114,000 medical providers and health systems nationwide with $30.8 billion posted client collections, on a mission to deliver better care for all.
Come join our team as we create athenahealth's next generation modern Healthcare Cloud Platform and help make this aspiration a reality.
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Job Posted by

Ronald Praveen Senior Recruiting Analyst AthenaHealth Technology Private Limited. Chennai

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