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Not Disclosed by Recruiter Openings: 1 Posted 30+ days ago Job Applicants: Less than 10 Job Views: 387

Job Description

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    As the Amazon marketplace expands, more and more vendors are joining the platform. There is an increasing need to educate these vendors about online selling with the end objective being to make them self- sufficient and empower them to sell confidently on Amazon by doing the right thing at the right time.

    Amazon India is looking for a passionate Operations Executive who will play a critical role in making selling online for any seller easier than ever before with education as a key lever. The candidate will play a critical role in analyzing education needs, developing innovative learning solutions and delivering and deploying these solutions end to end.

    In this role you will

    Build programs that focus on educating vendors and ensure their long term success on Amazon

    Own business metrics that directly impact vendor experience

    Identify vendor pain points (needs) and analyze the root cause of the need through various mechanisms

    Deliver/ facilitate instructor led classroom trainings and online trainings

    Work with business stakeholders to implement and drive adoption

    Evaluate the efficacy of the solution deployed through various tests, vendor feedback and take remedial actions wherever necessary

    2- 3 years of training, operations, program management or related experience

    Excellent communication skills - ability to connect with vendors via emails/ online and offline training programs

    Excellent interpersonal skills and stakeholder management skills ability to work and influence multiple team members/ stakeholders

    Strong knowledge of Microsoft Office tools, specially Excel

    Strong analytical mindset and problem solving skills. Comfort with working with large sets of ambiguous data from different sources

    High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision

    Bias for action and strong work ethic

Salary: Not Disclosed by Recruiter

Industry: IT-Software, Software Services

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Operations

Role:Operations Manager

Employment Type: Full Time, Permanent



UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required

Company Profile:

Amazon India Software Dev Centre Pvt Ltd

Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in the United Kingdom, Germany, France, Japan, Canada, Italy, and China and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet
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