We have an urgent opportunity with one of the largest global BPO
Location: Pune/ Mumbai/ Delhi
Â· 10-15 years of experience (mostly in BPS)
Â· At least 2-3 years of Presales experience in managing Bids on his/her own
Â· Knowledge of New Age/Media/ Travel/ Retail domain (added advantage) - best fit
Â· Location - Pune/Mumbai/Delhi
Key Roles & responsibilities
Creating winning proposals- Respond to RFP's, RFQ's and proactive bids while working closely with all teams to develop the win strategy, competitor evaluation and creating differentiated value propositions.
Â· Bid Management - Create and execute bid-plan. Co-ordinate with Finance, Legal, Service Delivery, Transition and Technology teams for content development on pricing, transition plan, tools and technology proposals and effort estimates.
Â· Responding to RFI's and capability questionnaires - Articulate responses to request for information to showcase company capabilities and strengths in the specific domain.
Â· Pipeline Generation: Identify new opportunities in new as well as existing clients using a combination of GTM initiatives like pro-active outreach to prospects (Demand Generation), engaging with Analysts and Advisors, leveraging existing relationships, etc.
Â· Knowledge & Content Management: Prepare collaterals - brochures, fliers, case-studies, presentations and reusable content for solution walkthroughs and sales pitches
Â· Capability demonstrations: Manage client visits by coordinating with various teams and create a strong brand image. Create collaterals and decks for client presentations
Â· Due-diligence: Participate in on-site due-diligence and transition analysis activities to validate solution and make changes as required and work through BAFO and contract negotiation till closure
Â· Planning & Reporting" Building sales plans and then subsequent pipeline & lead tracking & reporting. The team members will also be expected to share periodic analysis and assessment of the pipeline activity and share insights into successes & failures.
Â· Thought Leadership: Work proactively in understanding the changes in the TTH industry and changing value propositions and create PoV's, whitepapers and articles working with SMEs
If interested please share your resume on email@example.com
Salary: INR 11,00,000 - 21,00,000 P.A.
Industry: BPO, Call Centre, ITeS
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Senior Management
Role:Service Delivery Leader
Employment Type: Permanent Job, Full Time