You will be aligned with our Finance Operations vertical and help us in determining Financial outcome by collecting operational Data / Reports, whilst conducting Analysis and Reconciling transactions.
You will be working as a part of Order to Cash Processing team which will be accountable for Order to Cash process that starts from customers enquiry and involves sales order from customer to delivery and invoicing.
You will be responsible for Collections - Voice where in you need to have knowledge of O2C collection/disputes, various ageing buckets in collection process. You will be responsible for key metrics / service level agreement, bad debts & how it is treated in collections process, experience in customer service voice experience - international/ domestic. You should have an understanding for Collections, debt collection, reporting on aged debt, dunning process, bad debt provisioning
Good to have skills: ,
Roles and Responsibilities
In this role you are required to do analysis and solving of moderately complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures. The person would require understanding of the strategic direction set by senior management as it relates to team goals. Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture. Guidance would be provided when determining methods and procedures on new assignments. Decisions made by you will often impact the team in which they reside. Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.