Order To Cash Processing-managing the Help Desk

1 - 3 Years
Hyderabad
Not Disclosed by Recruiter

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Posted: 4 days agoOpenings: 1Job Applicants: 118Job Views: 533

Job Description

Job Summary

You will be aligned with our Finance Operations vertical and help us in determining Financial outcome by collecting operational Data / Reports, whilst conducting Analysis and Reconciling transactions.

You will be working as a part of Order to Cash Processing team which will be accountable for Order to Cash process that starts from customers enquiry and involves sales order from customer to delivery and invoicing.

You will be responsible for Managing the Help Desk where in you will need to have experience in customer service, voice experience - international/ domestic, name key metrics / Service Level Agreement, to validate the historical data based on incoming payment description, identify customers who have list of unapplied invoices, email customers to provide remittance advise, based on customers inputs, cash applied, or collections team are informed, ERP understanding.

Roles and Responsibilities

In this role you are required to solve routine problems, largely through pre cedent and referral to general guidelines. Expected interaction is within own team and direct supervisor. Detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments would be provided. Decisions impact own work. Individual contributor as a part of a team, with a predetermined, focused scope of work.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Full Time, Permanent

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Com - Commerce

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 477,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

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Recruiter Name:HR

Contact Company:Accenture Solutions Pvt Ltd

Reference Id:14448

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