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PMO Lead at ZS

ZS Associates {India} Pvt Ltd
5 - 7 yrs
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Not Disclosed by Recruiter Posted 15 days ago Job Applicants: 1225 Job Views: 1215

Job Description

 
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    This position will be a part of a large client delivery team and is an integral part of the firms strategy to build scalability, and improve efficiency of PMO processes. Project Coordinator will closely work the senior leadership team to execute projects by effectively managing project plans, risks, financials, trainings, reporting and communications.

    Duties and Responsibilities

    Strategic activities:
    Manage PMO team to enable smooth delivery of the client engagements
    Define operational models for PMO with standard operating procedures, governance criteria, roles and responsibilities
    Provide thought leadership and innovation, advising the team on implementation

    PMO activities:
    Own PMO processes and tools (e. g, project charter, ticket management system, issue management, communication and reporting, knowledge management, etc.)
    Coordinate with team members to track the adherence on project processes and ensure 100% compliance on all the program SLAs
    Facilitate regular updating of project performance summaries (e.g., financials, utilization, SLA metrics)
    Oversee Program Risk Management process to ensure timely and accurate reporting of risks
    Maintain SOP documents repository and ensure timely updates and version control
    Prepare & Maintain Weekly Adhoc Task Tracking Reports
    Facilitate continuous improvement leveraging various internal or external assets in consensus with key stakeholders

    Coordinate with key stakeholders for timely renewal of legal documents and flag upcoming billing milestones and preemptively communicate to program manager
    Client Coordination:
    Follow-up with clients PMO team on any issues with the PMO tools/processes that are shared across ZS and client (e.g., ticket management system, etc.)
    Work directly with clients PMO team on updating and sharing performance summaries (financials, utilization, SLA metrics) with key stakeholders

Salary: Not Disclosed by Recruiter

Industry: Strategy / Management Consulting Firms

Functional Area: Other

Role:Other

Employment Type: Permanent Job, Full Time

Keyskills

Desired Candidate Profile

    Key Competencies
    Graduate with 5 years plus of experience in Project Management, or a Post Graduate in MBA with 3 years plus of experience in Project Management
    Organized and self- motivated
    Good knowledge of Project Management Processes and tools
    Proficient on MS Excel with working knowledge of PowerPoint and Word
    Good verbal and written communication, pleasing personality
    Customer focused
    Good interpersonal skills
    Extremely high on initiative, proactive
    Prior experience of running PMO for more than 50 people preferred

    Certifications
    Project Management Certification like CAPM, PMP, Prince2 or ITIL is preferred
    Agile process management experience is a plus
    Demonstrated proficiency in tools like Microsoft Projects, JIRA, etc.s

Education-

UG: B.Tech/B.E. - Any Specialization

PG:Any Postgraduate - Any Specialization, PG Diploma - Any Specialization, MBA/PGDM - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

ZS Associates {India} Pvt Ltd

ZS is one of the world's largest business services firms specializing in transforming sales and marketing from an art to a science. We help clients gain market share at lower cost by creating data-driven strategies that they can implement rapidly, by taking on sales and marketing operations to make them more competitive, and by helping them deliver impact where it matters. With 22 offices around the world, we have worked with more than 1,200 companies in 70 countries across consumer products, energy, high-tech, insurance, medical products and services, pharmaceuticals and other industries.

As part of ZS's Capability and Expertise Center (CEC), you will work with team members based around the world. As a firm, ZS partners with clients during all parts of the process, from analyzing issues to implementing solutions. To address the increasingly diverse nature of our business, work is delivered in three broad capability areas. Within each of these areas, ZSers collaborate with one another on client solutions.

To know more, visit ZS on www.zs.com
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Job Posted by

Jashan Joshi Lead - Talent Acquisition ZS ASSOCIATES Pune

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