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Paytm Payments Bank | Customer Support/operations| 17th Sept | Noida

0 - 5 yrs

Time and Venue

17th September , 11 AM onwards

Paytm, F-28, Sector-8, Noida Nearest Metro Station: Noida Sec-15

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Not Disclosed by Recruiter Openings: 1 Posted 17 days ago Job Applicants: 580 Job Views: 6500+

Job Description

 
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    Hi,

    Greetings from Paytm Payments Bank

    We are currently hiring for Customer Support / Operations role for Noida location. We hereby invite to attend the walk-in interview for the same at the below mentioned venue details:-

    Venue: Paytm, F-28, Sec-8, Noida
    Nearest Metro Station: Noida Sec-15
    Date: 17th September 2019
    Day: Tuesday
    Timing: 11 A.M - 1 P.M
    Contact Person: Hariom



    Please find below the Job Description for your reference:-

    Handling Social Media & L2 level escalations
    Provide solution to customer queries.
    Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction, schedule adherence and employee satisfaction/ development.
    Follow ups with Merchant and Internal stake holder is required to stop the fraudulent transactions on time.
    Coordination with investigating authorities/Government agencies is required

    Desired Profile:

    Should be a good leader & experience of working under pressure
    Possess Strong communication & Interpersonal Skills.
    Qualification - Graduate/Post-Graduate
    Willing to work in rotational shifts

    Our Requirement:

    Fluency in English is a must
    Male Candidates preffered.
    Should be willing to work 6 days in a week
    Should be okay with rostered week offs
    Candidates who have given interview in Paytm before are not eligible to apply again.
    Graduation is must (Complete - No backlogs pending)

    Kindly be available at the for the Walk-in interview and be a part of the Paytm Payments Bank.

Salary: Not Disclosed by Recruiter

Industry: Internet, Ecommerce

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Full Time, Permanent

Keyskills

Education-

UG: Any Graduate - Any Specialization

Doctorate:Doctorate Not Required

Company Profile:

Paytm Payments Bank Limited

We will bring half-a-billion Indians to mainstream economy.Payments Banks are a new set of differentiated banks introduced by the Reserve Bank of India with the aim of extending deposit and payments services to millions of unbanked and underbanked Indians.
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Walkin Interview

17th September 11 AM
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