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Not Disclosed by Recruiter Openings: 1 Posted 30 days ago Job Applicants: 1171 Job Views: 3500+

Job Description

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    Team Lead- P2P


    Bachelor/ Post Graduate Degree in Commerce (exclusion BE/ BTech/ MCA/ Arts and Science Graduates)


    Business/ Customer:

    Interact with customers (internal / external) to meet process deliverables Manage and resolve day to day issues raised by customers.

    Reviewing changes to vendor master, interacting with buyers/ vendors for resolving exceptions, scheduling activities, doing month end AP accruals, overseeing PCard administration, prioritizing, scheduling and reviewing vendor reconciliations, performing AP Subledger to GL reconciliations and improving straight through processing, reviewing payroll polling/ validation, interacting with customers for resolving exceptions, scheduling activities, prioritizing, scheduling and reviewing payroll reconciliations, passing accounting entries, preparing month end payroll accruals, performing PayrollGL reconciliations, reviewing procurement process on daily basis, interacting with customers for resolving exceptions, scheduling activities, prioritizing, reviewing process documents/ trackers and improving straight through processing to ensure SLAs are met as agreed for customer satisfaction.

    Project / Process:

    ' Ensure process guidelines are followed and met as documented.

    Identify gaps in process compliance.

    Respond to queries raised by the team and provide appropriate feedbacks.

    Analyze feedback received and error reports to arrive at training needs.

    Resolve process related queries and escalations.

    Manage vendor queries and provide solutions.

    Report team performance data at the desired frequency.

    Constantly check debit balance and ensure stop payment for vendors.

    Support intercompany payments.

    Review root cause and reduce aging of pending invoices.

    Identify solutions with available information before escalation.

    Validate escalations and vendor master records.

    Manage monthend close activities.

    Manage payperiod close activities.

    Support the team by liaising with different departments.

    Drive and participate in Operations reviews within the project / process.

    Initiate and deliver on process improvement project to improve process efficiencies.

    Contribute towards creation of knowledge updates and quality awareness training material and delivery to projects.

    Report to the team leader on performance, status and any escalations.

    Provide updates and submit reports related to own area of work & team s production.

    Validate the reason for parked invoices for appropriate movement to next step.

    In the absence of the PL and TL, perform the following tasks when assigned:

    i Handle escalation calls.

    ii Manage service levels on a daytoday basis.

    iii Manage break schedule on a day to day basis.

    Knowledge Management:

    - Perform knowledge sharing

    Update Process documentation / user manuals as appropriate for the process.

    Participate in knowledge transfer.

    People/ Team Management:

    Act as a buddy and mentor for New Hires

    Mentor/ coach a team of process executives/ senior process executives.

    Ensure quality monitoring and audits for process executives to identify areas of improvement for the team or individuals.

    Encourage the team to take domain certifications and training on an ongoing basis.

    Contribute to and participate proactively in knowledge sharing sessions.

    Conduct refresher training for existing associates.

    Conduct peer reviews.

    Complete mandatory training for self as identified in the training plan for the project.

    Align individual goals with team objectives (work cohesively with the team.

    Domain Skills


    Primary Skill

    Proficiency Level

    Rqrd./ Dsrd. 1 Sourcing & Procurement NA Desired

    Proficiency Legends

    Proficiency Level

    Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in- depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

    Employee Status : Full Time Employee

    Shift : Day Job

    Travel : No

    Job Posting : Jul 16 2019

    About Cognizant

    Cognizant (Nasdaq- 100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry- based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world.

Salary: Not Disclosed by Recruiter

Industry: IT-Software, Software Services

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Full Time, Permanent



UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required

Company Profile:

Cognizant Technology Solutions India Ltd

Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 244,300 employees as of June 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000 and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world
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