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Project Success Analyst

5 - 10 yrs
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Not Disclosed by Recruiter Openings: 1 Posted 30+ days ago Job Applicants: Less than 10 Job Views: 149

Job Description

 
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    Lucid is the world's largest audience platform for sourcing and understanding real, deterministic data about human behavior at scale. The company has built the largest and most powerful programmatic survey exchange, and has enabled brands, agencies and partners to ask and answer more than 8 billion questions worldwide. With a pool of over 70 million respondents, Lucid delivers unprecedented access to consumers for data- driven decision making about everything from marketing to product development in real- time. Lucid is headquartered in New Orleans with offices in Dallas, New York, London, Sydney, Gurgaon and Brazil (Sao Paulo and Rio de Janeiro).

    The Project Manager is responsible for managing and overseeing online research projects (surveys) while creating and developing relationships with research clients. The position plays a critical role for the organization as the primary client contact and is accountable for successful project execution and deliverables.

    Responsibilities

    Utilize Lucid's proprietary software to design and implement sample plans for studies, negotiating pricing and joining client- facing team members on calls with prospective and current clients.

    Develop a full understanding of the Market Research Industry and how Federated Sample can solve challenges using technology

    Successfully run a multitude of projects concurrently while ensuring a high level of quality across all studies with little supervision

    Compile and extract data from various sources (srss, PowerBI, Salesforce, Fulcrum, etc) to present to internal and external clients. Perform regular audits to ensure that operational workflow is being followed according to policy and procedure and provide feedback

    Coordinate with Software Team if platform issues are identified through analysis

    Attend meetings and document action items when necessary. Ensure follow- up on all assigned action items

    Create and distribute performance reports on a monthly, quarterly, and annual basis

    Collaborate with the account team, business development and resource management teams as necessary to achieve team goals

    Develop strong working relationships with external client personnel, anticipating client needs and communicating with account team leadership

    Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously move forward in the service delivery process

    Identify strategies for automating and implementing efficient work management processes

    Ensure validity by investigating all data and reports obtained. Research outliers and initiate corrective action to address the issue. Continue follow- up and escalation until resolved

    Communicate analysis results and supporting data to management and clients

    Qualifications

    BA/ BS degree

    5 years work experience with proven ability to manage multiple projects and clients under tight deadlines

    Proficient in Excel and advanced formulas & features such as Pivot Tables

    Ability to lead and provide direction when working in teams

    Excellent written and verbal communication skills

    Strong work ethic with self- motivated mindset and drive to achieve goals

    Detail oriented, self- starter who is eager to learn new skills and concepts

    An innate sense of accountability

    Positive attitude!

    Preferred Qualifications

    Business/ Economics/ Statistics/ Marketing/ Market Research degree

    MBA

    Experience in Account Management or managing a designated group of clients

    Market Research coursework

    Microsoft Excel certification

    Ability to successfully multitask and organize complex projects

    Strong analytical and mathematical capabilities

    At Lucid we foster a collaborative and inspiring workplace. We pride ourselves in doing this by recruiting, hiring and retaining diverse, passionate, and forward- thinking talent. Lucid is committed to and encourages an inclusive environment and we are dedicated to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Salary: Not Disclosed by Recruiter

Industry: IT-Software, Software Services

Functional Area: IT Software - Other

Role Category:Project Management

Role:Project Manager-IT/Software

Employment Type: Full Time, Permanent

Keyskills

Education-

UG: B.Tech/B.E. - Computers

PG:Post Graduation Not Required

Company Profile:

Lucid

We create world- class design work for leading brands across the world.
Lucid design enables your brand to say exactly what it should, making it a beacon of clarity, excitement, quality and global appeal.

We do things differently. We want to be sustainable. We want to change the way people live. Our perspective is always fresh. Our design stories always unique.
Our clients are happy!
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